Mano Gobencion at Park Ave Acura

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Mano Gobencion

My Review of Park Ave Acura:
Mano provided excellent service, communications, and results in my purchase of my third consecutive Acura MD-X, and first from Park Ave. Acura. He had a can-do attitude, was positive and accommodating, and exceeded my expectations in purchasing a new vehicle. He worked diligently to get me the car I wanted in a short period of time, as I had waited until near the end of my lease to start shopping. He took the time to show me the features of the new MD-X and even helped move my personal belongings from my old car to my new one. I could not imagine a better experience at a car dealership, and will be back in 3 years for my next car with Mano, and will be recommending him to anyone in the market, in the meantime. Mano is an asset to Park Ave. and Acura.

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Mano Gobencion

My Review of Park Ave Acura:
I have visited this dealership in the past for service to my Acura CL for many years, but I have never purchased a car from them until now. I originally stopped by to see an Acura TL they had in stock, but an Infiniti that they had on their lot caught my eye. I was able to quietly check the vehicle myself for as long as I wanted without anyone coming out to pressure me. When I was finally ready I went inside and met with Mano Gobencion. From beginning to end, he was super great! I have never had such a good experience purchasing a car in my life. This was a breath of fresh air experience overall and working with Mano and was the icing on the cake. He is very honest, very helpful, no games and did I mention a very nice guy? This seems to be the overall tone of the dealership as a whole and everyone I ran into had similar attitudes. Great great great experience and price! Will refer everyone I know purchasing a car to Park Ave Acura!

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Mano Gobencion

My Review of Park Ave Acura:
Mano was a very knowledgeable salesperson. He was very friendly and patient in helping us make a decision on which vehicle was best for us. Mano is a very likeable person, which is an important quality for a salesman.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Mano Gobencion

My Review of Park Ave Acura:
This is my second time leasing from Park Ave. My experience has always been very excellent. I bring the car to them for service and have never had any problems with their work.

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Mano Gobencion , Victor Kaczynski

My Review of Park Ave Acura:
I purchased a preowned Accura after looking at cars at various other dealerships. I had called ahead and spoken to Mano but when I got there he was with another customer. Victor stepped right up to help us instead of letting us stand there for 15-20 minutes while Mano finished. For our first impression I was amazed at how easily the two worked together to help each other and the cuswtomer. We learned everything we needed to know about the car and took it for a test drive. We talked pricing and they were right up front with great pricing. No running back and forth to the manager and pressure to buy on the spot. I told him I needed to think about it and would get back to him in a week. We went back in a week and finalized the purchase. Everyone involved was so professional and not that pushy nonsense that I just walk away from. When I picked up the car it was in perfet shape. Mano spent more time showing me how to use the GPS etc. then any other dealer I have ever dealt with. My past experience has been once you bought the car the salesman didn't want to know you. Not like this at Park Ave Acura with Mano. I stopped in the dealership once since the purchase and Mano again spent time answering my question. I could not be more happy with my experience unless they had given me the car for FREE!!! I would highly recommend the dealership and I do love my new car.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Mano Gobencion

My Review of Park Ave Acura:
This is my sixth car in 14 years and I’ve had my share of new car dealer experience. Dealerrater.com is what led me to Park Ave Acura which showed an average rating of 4.8 as of 2009 December. I wrote down the names of the sales associates mentioned on the reviews as I did not want to just get the first available one at the door. Mano Gobencion happened to be at the top of my list. I am glad I was prepared!

Mano was very pleasant, knowledgeable and professional. There was no back and forth on purchase price, no sales talk, no stress. This was the best car purchase experience I’ve had. It is worth noting that Mano patiently spent over an hour with me going through every feature of the 2010 TSX, especially the blue tooth and the multi-information display set up. It is no wonder he has gotten rave reviews and has received “Council of Sales Excellence Gold Master” recognition consistently for the past 5 years. I am sure that the other sales associates are also as good as he is. But I can vouch for Mano; you won’t be sorry. More importantly, I highly recommend Park Ave Acura.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Mano Gobencion

My Review of Park Ave Acura:
This has been my second lease with Park Ave Acura and have been impressed with Mano Gobencion's friendliness, honesty , and willing to work for his clients. If you are looking for a dealership without pushy salesman and a salesman that knows his product go to Park Ave and see Mano.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Mano Gobencion

My Review of Park Ave Acura:
I went in looking at the new Acura TL 6 Speed. Mano was very curtious and took me to see the car. It was exactly what I was looking for and he walked me through the purchase. He took care of the insurance, plates, and registration. He even got me a discount on registration because I had just renewed with my previous car. Overall it was a great experience.

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