Manuel Madrigal
Manuel Madrigal at Bob Lanphere's Beaverton Honda

Manuel Madrigal

Customer Advocate

Bob Lanphere's Beaverton Honda

10760 SW Canyon Rd
Beaverton, OR 97005

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rated
24 Reviews
not yet
rated

24 Reviews

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Dealership Experience

8 yrs, 2 mos

24 Reviews of Manuel Madrigal

July 30, 2023

Dealership Rating
Employee Rating

Manny displayed very good customer service , he was conscientious , pleasant , and professional during the entire process More

by Lalalilly
Recommend Dealer
Yes

March 19, 2023

Dealership Rating
Employee Rating

Lied to my face when it came to trading in a car. Said money I was putting down was going directly to the car I was purchasing, when in fact it went to a package deal that I didn't agre to. More

by Ian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Mar 20, 2023

Bob Lanphere's Beaverton Honda responded

We are sorry to hear about your experience when you visited our store. We strive to be as upfront and transparent with our process as best we can while offering exceptional customer service and we apologize for letting you down. We appreciate your feedback, as it will help us to improve our services. Thank you.

January 09, 2023

Dealership Rating
Employee Rating

It was my first time purchasing a car by myself and Manuel made it such a smooth and easy process. He was super patient and got me to the price I needed. Definitely look forward to having him help for More

by Elsiebran
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 31, 2023

Bob Lanphere's Beaverton Honda responded

Thank you for the awesome feedback! We are happy to know you had a great experience with Manny! Please let us know if you have any questions, we are always here. Have a great day!

November 04, 2022

Dealership Rating

I came in yesterday looking for help with getting my phone to pair with my CRV's infotainment center. Manny so courteously came to show me what needs to be done. He was patient, diligent, kind, professi More

by Mona
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes

June 10, 2022

Dealership Rating
Employee Rating

Great service and worked to get us the payment we needed. Professional and Courteous. We love our vehicle. More

by Arborealwoman313
Customer Service
Friendliness
Price
Recommend Dealer
Yes

March 04, 2022

Dealership Rating
Employee Rating

Manny Madrigal did an excellent job leading me through the car buying process. We love the CR-V Honda EX --The new sonic gray pearl is beautiful. Manny explained the processes and seemed genuinely dete More

by Oliver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Froh

November 06, 2021

Dealership Rating
Employee Rating

Manny was great. Really nice guy, low pressure. When our favorite car was sold he worked with us to find another great vehicle. Overall, buying a car from Manuel was a terrific experience. More

by mkeeslar
Recommend Dealer
Yes

July 09, 2021

Dealership Rating
Employee Rating

Thank you to Manuel Madrigal for patiently explaining all the details behind the Honda CR-V! It was a great test drive and I ended up taking it home. More

by salvatore90255
Customer Service
Friendliness
Price
Recommend Dealer
Yes

April 03, 2021

Dealership Rating
Employee Rating

I had a great experience at Honda Beaverton. Found the exact car I wanted in tip-top shape at a fair price with excellent customer service and attention-to-detail. I highly recommend this dealership. More

by Laurie Son
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

November 29, 2020

Dealership Rating
Employee Rating

Couldn’t have asked for someone better than Manuel to help with my new car! Awesome service. I highly recommend! Thank you much! made it so easy and painless! More

by cartymadeline
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
1

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