Manuel Martinez
Manuel Martinez at Honda of Fort Worth
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Manuel Martinez

Service Advisor

Honda of Fort Worth

3400 West Loop 820 South
Fort Worth, TX 76116

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125 Reviews
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125 Reviews

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125 Reviews of Manuel Martinez

December 30, 2020

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Employee Rating

At 3:15 PM on Dec 30, 2020 I pulled into the express lane for service. I got out of my car, leaving the key inside for the service tech. NO ONE CAME OUT TO ASK WHAT KIND OF SERVICE I NEEDED. Though I made ey More

by DIETZRANCH
Customer Service
Recommend Dealer
No

Other Employees Tagged: Bryan Byrd, Kerry Stewart , Kent Ferguson, Matthew Fleming, Elizabeth French, Madison Martin, Randal McClanahan

Jan 14, 2021

Honda of Fort Worth responded

Thank you for your feedback. We never want a customer to feel ignored while visiting us. We would like to speak with you about earning back your trust. Please contact Kent Ferguson at 817-696-4168 or Kferguson@hondaoffortworth.com and we will do our best to make this better.

October 07, 2020

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Employee Rating

Excellent service always with Mannie. He advises wisely and keeps cost in mind. I feel that he has my safety and best interest with each recommendation he makes on car maintenance. More

by Tinas5553
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 08, 2020

Honda of Fort Worth responded

Thank you for your positive review!

January 07, 2020

Dealership Rating
Employee Rating

Manny took good care of me. My wife and daughter have Manny took good care of me. My wife and daughter have each purchased a car at Honda of Fort Worth. Three cars. While we live about 5 minutes from More

by RealMcCoy
Recommend Dealer
Yes
Jan 08, 2020

Honda of Fort Worth responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

January 07, 2020

Dealership Rating
Employee Rating

I have dealt with dealership many years. Manny Martinez has taken care oh our Ridgelines and us like we are family. Everyone we have dealt with has been great. More

by Johnnelson550
Recommend Dealer
Yes
Jan 08, 2020

Honda of Fort Worth responded

Each and every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking time out of your busy day to recognize us.

January 06, 2020

Dealership Rating
Employee Rating

Honda of Fort Worth has an excellent service department. Manny is always prompt and courteous. I always take my vehicle to them. And I now take my daughters HR-V, as well More

by jtega85
Recommend Dealer
Yes
Jan 07, 2020

Honda of Fort Worth responded

Each and every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking time out of your busy day to recognize us.

January 06, 2020

Dealership Rating
Employee Rating

Awesome service department. Corrected issues other dealerships couldn’t or wouldn’t fix. Won’t take my car anywhere else. Fast and reliable service department. More

by Karmel2000
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth French

Jan 07, 2020

Honda of Fort Worth responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

December 29, 2019

Dealership Rating
Employee Rating

Pilot Heaven Due to the Honda Christmas sale, Donnie and Richelle, and a very old Odyssey, we grabbed the bait and now have an awesome ride!!! Donnie a More

by Merrybelle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Donnie Muennink , Richelle Curley, Raphae In finance? and Ralph

Dec 30, 2019

Honda of Fort Worth responded

Thank you for your positive feedback!

December 28, 2019

Dealership Rating
Employee Rating

Service advisor Manny Martinez was friendly and honest. Work was completed earlier than expected. Past experiences with other dealership service depts. have led me to mistrust them. I didn’t have that exp More

by Keith
Recommend Dealer
Yes
Dec 30, 2019

Honda of Fort Worth responded

Each and every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking time out of your busy day to recognize us.

December 13, 2019

Dealership Rating
Employee Rating

Service is always great and the workmanship top-notch. Waiting room is comfortable and their service department exceptional. Matt and Manny ave always treated me great. More

by AJ Solis
Recommend Dealer
Yes

Other Employees Tagged: Matthew Fleming

Dec 16, 2019

Honda of Fort Worth responded

Thank you from all of us here at Honda of Fort Worth!

December 13, 2019

Dealership Rating
Employee Rating

I am on my third lease with Honda Of Fort Worth! I have only had exceptional customer service and they are always very friendly! Thank you for always making my experience enjoyable! More

by Jamietay
Recommend Dealer
Yes

Other Employees Tagged: Kerry Stewart , Teddy Arredondo

Dec 16, 2019

Honda of Fort Worth responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

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