Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Marc Pare
Refer Me
Marc Pare | Page 20
Service Director
Volvo Cars Princeton
2931 Brunswick Pike
Lawrenceville, NJ 08648
207 Reviews
207 Reviews of Marc Pare
February 11, 2020
Friendly careful service in a spanking clean Establishment filled with professionals who ensure your satisfaction every time. Our latest service, where we waited, was completed right on time, Establishment filled with professionals who ensure your satisfaction every time. Our latest service, where we waited, was completed right on time, at reasonable cost. We have been coming back to Longs’ Volvo shop for an awfully long time because we don’t want to go anywhere else. More
by DRJAYCHANDLER
Verified Customer
Helpful 
February 03, 2020
Always an incredible and professional experience at Princeton Volvo! Stopped in as a walking for service issue and was seen in a very timely manner and situation was addressed. Thank you! Princeton Volvo! Stopped in as a walking for service issue and was seen in a very timely manner and situation was addressed. Thank you! More
by KDOUMAR2
January 30, 2020
Ocerall, an enjoyable experience. My appointment was on a Saturday PM and there was no waiting when I arrived. The greeting by service staff was prompt and polite. Since it was a sched My appointment was on a Saturday PM and there was no waiting when I arrived. The greeting by service staff was prompt and polite. Since it was a scheduled annual maintenance service, the car was worked on right away. I chose to wait in the dealership and to my surprise the car was ready before the time promised. Everything was exactly where they were when I handed it over. Great job and keep up the good work! More
by condavt
January 27, 2020
They addressed that I had a not so positive previous service visit. Also my concern and need of a loaner vehicle even though none were available they did address and accommodate my need of one. service visit. Also my concern and need of a loaner vehicle even though none were available they did address and accommodate my need of one. More
by CSLAKOPER
January 24, 2020
The personnel were all very friendly n knowledgeable From the receptionist l first me to the Sales manager n consultant n the service personnel The car was clean n full of fuel (which is a first) out From the receptionist l first me to the Sales manager n consultant n the service personnel The car was clean n full of fuel (which is a first) out of the many autos l have purchased Every question was answered. The entire process n dealership is first rate More
by wrightrg42
Other Employees Tagged: Chris Long, Colby Whipple, Kathy Evans , Neal Bocian, Randy Eisenhauser, Paul Forino, Paul Melhus
January 18, 2020
SHIFTY, BUMBLING AND STINGY SERVICE DEPARTMENT! Also now SHIFTY, BUMBLING AND STINGY SERVICE DEPARTMENT! Also now worried that my XC40 is nothing more than rodent food! Sorry and disappointed I have to c SHIFTY, BUMBLING AND STINGY SERVICE DEPARTMENT! Also now worried that my XC40 is nothing more than rodent food! Sorry and disappointed I have to change my initial review. Got a check engine light the 1st year of driving my brand new 2019 XC40. Got the car towed to the dealership. After initially denying me a loaner the service department thought better of it and lent me a nice sedan from their drawer of keys. Mini Cooper always had a loaner for me even for regular maintenance. They politely told me they would update me in a few days as it was the weekend. I got a call on Monday telling me they didn’t get a chance to work on my car as they were short-staffed because of the snow. I waited a few more days getting more suspicious with each day. Finally I decided to call them before they had time to spin their tale. It was then that the service man told me they were having trouble with my systems and modules because they were too new and also it looked like an animal chewed through some of the wires and it wasn’t covered under warranty and he estimated the repairs would be around $700. I told them that’s ridiculous its a brand new car, an SUV from Sweden- they should have designed for the outdoors???? After a few more days of no communication they informed me the ridiculous estimate somehow shot up MORE THAN 3x the amount- to $2400!! My ensuing research uncovered the fact that newer cars use soy-based coatings that are likely to attract rodents (lo and behold the featured photo was of a Volvo SUV!!!) HONDA AND MAZDA had the decency to cover the cost of repairs! Nevertheless I (or anyone I know) have never had this issue with any other car I had- Toyota, Honda, Audi, Mini Cooper, Kia- even with some of them sitting for months. I started to correspond with the corporate office regarding the matter. I informed the dealership as much. They didn’t believe me and despite claiming good faith the owners of the dealership actually AMBUSHED me at my house as I was collecting recycling to take away my loaner!! It’s like they knew they lost me as a future customer and they were just wildly fending for themselves! Needless to say my confidence in Volvo’s product and service is shot! Yes while working my XC40 is a pretty piece of machinery but short of sleeping under my car I will always worry when Volvo will take another 2 grand from me! Volvo not only lost me as a customer, but also my family, my friends, family’s friends, friends’ friends...... More
by DLin
January 16, 2020
Excellent service I made my appointment when it was convenient and Volvo service department was very accommodating. The maintenance service was completed in the amount I made my appointment when it was convenient and Volvo service department was very accommodating. The maintenance service was completed in the amount of time that they estimated. My car was returned to me washed and ready to drive for another year. I’m very happy with the car and the service. More
by HMARSHALL772
January 16, 2020
Excellent, I have 74000 miles on my car but all they said I needed was an oil change. Very honest dealership who I have been coming to for years. I needed was an oil change. Very honest dealership who I have been coming to for years. More
by 1515grm
Other Employees Tagged: Colby Whipple
January 15, 2020
Brakes replaced, in reverse terrible squeak We spent a lot of money to change the brakes in order to stop the loud squeak when in reverse. The squeak remains and they tell us that it is normal. We spent a lot of money to change the brakes in order to stop the loud squeak when in reverse. The squeak remains and they tell us that it is normal. More
by JAMES@DISRUPTIVELA.COM
