Marc Pare
Marc Pare at Volvo Cars Princeton
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Marc Pare | Page 3

Service Director

Volvo Cars Princeton

2931 Brunswick Pike
Lawrenceville, NJ 08648

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207 Reviews
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207 Reviews

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207 Reviews of Marc Pare

April 19, 2021

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Employee Rating

I have been a Volvo Cars Princeton customer since March 2005. Volvo Princeton is the only dealer/service center that has serviced my Volvo since it was new. I am happy to say that my well maintained 2005 More

by Susan_yetman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: John Whalen

Apr 19, 2021

Volvo Cars Princeton responded

Thank you for the kind words for our service department, Susan! We appreciate your recommendation and look forward to sharing your compliments with our team. Thanks for trusting us with your trusty S60--we're so grateful for your loyal business!

April 18, 2021

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Employee Rating

Dropped off vehicle as scheduled. Was dropped off after vehicle was assigned to service and picked up once the vehicle work was completed. All was done very efficiently and in a timely manner. More

by STRAPANO
Recommend Dealer
Yes

Other Employees Tagged: Shannon Ratkay

Apr 18, 2021

Volvo Cars Princeton responded

Thank you so much for your excellent review! We are so glad that Marc and Shannon had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Volvo Cars Princeton. Please don't hesitate to reach out if you need anything else.

April 16, 2021

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Employee Rating

Does great work on my vehicle. Always nice and explain costs in detail. Beautiful dealership Picked up my vehicle.Gave me a loaner. Very convenient More

by WSTRECKER4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Emerson Cambara

Apr 18, 2021

Volvo Cars Princeton responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Marc met your expectations. Thank you again for choosing Volvo Cars Princeton, we look forward to having you as one of our valued customers for many more years to come!

April 12, 2021

Dealership Rating
Employee Rating

The service team at Volvo, Princeton are friendly and flexible. Mr. Emertson specifically offered outstanding customer experiences all 3 times. We were clearly told what to expect and why something was h More

by Andrew Range rover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Emertson

Apr 12, 2021

Volvo Cars Princeton responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

March 31, 2021

Dealership Rating
Employee Rating

Want to thank Princeton Volvo for work they did on my vehicle. Service department personnel was great. Emerson did everything to make it a pleasant experience. Thank you again. More

by GARY2607
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 01, 2021

Volvo Cars Princeton responded

We appreciate you taking the time to leave us this fantastic, five-star review, Gary! It's great to hear that Emerson was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Volvo Cars Princeton!

March 31, 2021

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Employee Rating

I been a customer for over 20 years. I owned around 6 volvos. My car was towed in because of engine failure. Service didn't have any loaners available. I feel that service could have offered my a loaner More

by KHEESA.MOORE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Apr 17, 2021

Volvo Cars Princeton responded

Hello Kheesa. It’s unfortunate to hear that you’ve had a negative experience at our dealership. We strive to offer a top-notch visit for all of our customers. We’d appreciate the opportunity to better understand your frustrations so that we can ensure everything has been handled properly. Unfortunately, loaner vehicles can be in short supply at times. We strive to make loaners available in emergency situations, but if all the cars are in use we are not able to take vehicles from inventory since all loaners need to be registered and insured before use. We thank you for bringing your experience to our attention and hope you’ll give us a call or leave us your contact info so we can get this sorted out together.

March 26, 2021

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Employee Rating

Why are you asking for another review rating from me?I Why are you asking for another review rating from me? I gave you a FANTASTIC rating.. I do not remember the names! I place the invoice away. More

by EVANJOE610
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

March 23, 2021

Dealership Rating
Employee Rating

Exceptional services as always. They picked it up from my house, serviced it and returned it same day as promised. This makes servicing the car super easy. More

by GENE.WALCZAK
Recommend Dealer
Yes
Mar 23, 2021

Volvo Cars Princeton responded

Thank you, Gene, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Volvo Cars Princeton.

March 23, 2021

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Employee Rating

Service was efficient and very courteous. I waited for my car and it was done as promised. Couldn't ask for more. Marc answered all my questions and was incredibly helpful. More

by merritt_household
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 23, 2021

Volvo Cars Princeton responded

Thank you for your business and this review. We're happy to hear that our service team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 18, 2021

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Employee Rating

Great friendly service. I didn’t expect to pay $200 since I have a pre-paid maintenance contract It required a sensor to remove a message on my dashboard. Thank you, Cathy Nemeth More

by CNEMETH
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Mar 18, 2021

Volvo Cars Princeton responded

Cathy, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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