Marc Renjard

Yes. Service was poor. Communication was very bad. I did not receive the service I had requested and an attempt to overcharge me was made by your service Service was poor. Communication was very bad. I did not receive the service I had requested and an attempt to overcharge me was made by your service team. Work was done on my vehicle I told you I did not need (oil change) and the work I requested was not done (radiator fluid change). And, you Service Manager was not helpful to me. I came back to try to talk and resolve an "Engine Maintenance Required' warning light and was told it would be $579.00 to repair. Instead I paid $130.00 in parts office and had the service done for $257.00 at another repair shop, which ultimately saved me over $190.00. I have purchased 9 Toyotas over the last 20+ years and love the vehicles, but I do not respect, like or appreciate Mac Haik Toyota and you have lost my business. Thank you for receiving this. Gary Brown; 832-217-0940 More

by gmackb1 Verified Customer Verified Customer

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Excellent job selling me the truck I wanted. I believe in the Toyota product so, buying a vehicle from them is I no brainer. I believe in the Toyota product so, buying a vehicle from them is I no brainer. More

by RBMYRICK2 Verified Customer Verified Customer

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Awesome experience. Zach did a great job showing us the cars we were interested in. Zach did a great job showing us the cars we were interested in. More

by GFISHER0 Verified Customer Verified Customer

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Marcial came through with his word on getting a good price and a quality car. They serviced and detailed the car well. I would buy another car from them in the future. price and a quality car. They serviced and detailed the car well. I would buy another car from them in the future. More

by MOCKML2015 Verified Customer Verified Customer

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Great service. every time and all around! Thank you! Will be back for more service in the future! every time and all around! Thank you! Will be back for more service in the future! More

by THIRDCOASTGUY43 Verified Customer Verified Customer

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UPDATE - I am updating my review because the dealer did make good on their end by installing the LoJack device in my vehicle. However it was not without a lot of persistence and personal time spent on my p make good on their end by installing the LoJack device in my vehicle. However it was not without a lot of persistence and personal time spent on my part PREVIOUS REVIEW: I have purchased 9 Toyotas in the past 42 years. They only vehicles I have EVER purchased have been Toyotas. I have EVERY VIN number from EVERY Toyota I have ever purchased back to 1981. This is the worst and most dishonest Toyota dealer I have EVER dealt with. They refuse to honor the purchase agreement I made on the 2023 Tacoma I purchased in July 2023. It came with a LoJack installed as part of their dealer add-ons and they refuse to activate it. All of the other dealer add-ons were included in the purchase except the activation of the LoJack. I purchased another Tacoma from them in December of 2023. It had the LoJack and it was activated, no problem. They gave me a special deal on the purchase in July of 2023 Tacoma and do not want to pay the activation fee for the LoJack. The reason they gave me a special deal on the July 2023 tacoma purchase is because they ruined the engine in my 2009 Corolla as a result of their incompetence in repairing that vehicle. Now they are choosing not to honor their agreement by not activating the LoJack in the July 2023 Tacoma purchase because I feel they did not make the profit that they wanted to on that vehicle. Bad customer relations, honoring the LoJack activation on the vehicle that they made a hefty profit on and not honoring the LoJack activation on the vehicle that they did not make the hefty profit on. It is dealerships like this that give Toyota a bad reputation. More

by VAOROURKE Verified Customer Verified Customer

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From sales to service a wonderful experience! !!! Sammy Yáñez was our salesman and continues to assist us!!! !!! Sammy Yáñez was our salesman and continues to assist us!!! More

by WOGRACE Verified Customer Verified Customer

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Mac Haik Toyota did a great delivery of the vehicle and made us understand all the features and benefits. Great company great team five stars. made us understand all the features and benefits. Great company great team five stars. More

by DEBBIE37 Verified Customer Verified Customer

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Easy to do business with. Sabrina is amazing!! My third car. Coming back for sure Sabrina is amazing!! My third car. Coming back for sure More

by AVI2 Verified Customer Verified Customer

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Very helpful, you can sell anyone a car with just a good attitude thank you! attitude thank you! More

by FRANK.A.MCLEMORE Verified Customer Verified Customer

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