Marcello Lombardi | Page 3

Dealership was great, very attentive and prompt. They did a great job with my vehicle. They did a great job with my vehicle. More

by JKHAHN08 Verified Customer Verified Customer

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The process was quick, efficient and it left me very very very very very satisfied. very very very satisfied. More

by BRIAN.CHISMAR Verified Customer Verified Customer

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Appointment was easy to schedule. I was greeted on arrival. Service technician did his multi point inspection. Great service overall! I was greeted on arrival. Service technician did his multi point inspection. Great service overall! More

by Lilcp0703 Verified Customer Verified Customer

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Marcello is great - informative & makes me feel like he keeps my best interests in mind. I may be looking at a new car purchase in the next year or so. Nissan needs badly to refresh their current lineup keeps my best interests in mind. I may be looking at a new car purchase in the next year or so. Nissan needs badly to refresh their current lineup & offer hybrids. More

by CGILMAN2 Verified Customer Verified Customer

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Marcello is very detailed in his explanation of the issue and is accommodating to your circumstances. and is accommodating to your circumstances. More

by roberto.pinilla1 Verified Customer Verified Customer

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Excellent customer service. The service advisers do an excellent job in keeping me informed on the status of my vehicle. I won’t take my vehicle anywhere else. The service advisers do an excellent job in keeping me informed on the status of my vehicle. I won’t take my vehicle anywhere else. More

by lancehurd Verified Customer Verified Customer

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It was a pleasure working with Chris again from the scheduling process through the actual servicing. He looked into my previous service history, laid out this visit's service plan for me, provided cost scheduling process through the actual servicing. He looked into my previous service history, laid out this visit's service plan for me, provided costs and time expectations, and has always been professional and honest with me. As a frequent customer, he and others have gotten to know me over time. I also want to give a few kudos for yesterday's visit: - to the technician who worked on my vehicle, filmed the video, and the documentation - to Bryan for checking me in while Chris was busy with another customer - and to Marcello for greeting me. These little things truly matter because it shows the teamwork and customer service the Nissan service team has. Thank you, keep up the good work, and see you again next month! More

by ASAAVEDRA1313 Verified Customer Verified Customer

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Service is always friendly, professional and well communicated. The video inspection was a nice addition as well. communicated. The video inspection was a nice addition as well. More

by BRI262 Verified Customer Verified Customer

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Marcelo was an exceptional employee and took great care of my car service. He is a tremendous asset to Nissan Charleston and highly recommend his services. of my car service. He is a tremendous asset to Nissan Charleston and highly recommend his services. More

by Johnstco Verified Customer Verified Customer

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Brought our Rogue in for recall issue. Was told it would be an hour and a half. Turned out we were done in one hour. Service was friendly, professional and quick. Marcello was our service Was told it would be an hour and a half. Turned out we were done in one hour. Service was friendly, professional and quick. Marcello was our service agent - we enjoyed working with him. More

by ROBTVANA Verified Customer Verified Customer

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