Marco Villa
Marco Villa at Heiser Ford Lincoln
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Marco Villa | Page 4

Service Advisor

Heiser Ford Lincoln

1700 W Silver Spring Dr
Glendale, WI 53209

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4.4
34 Reviews

Dealership Experience

11 mos

Industry Experience

4 yrs, 1 mo

Languages Spoken

English English

Spanish Spanish

4.4

34 Reviews

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34 Reviews of Marco Villa

September 08, 2023

Dealership Rating
Employee Rating

I absolutely love this dealership, always looking out for me and giving me the best info when purchasing a car and servicing my vehicles. I have purchased two cars and would purchase another one. More

by BWELLS2U
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brooke Spannbauer

Sep 11, 2023

Heiser Ford Lincoln responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

September 03, 2023

Dealership Rating
Employee Rating

I'm very confused why Heiser techs didn't find the clutch codes when they installed a new transmission control unit, and only now find I need a new clutch as well. Shouldn't that code have appeared ri More

by NJPROCTOR53
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Serak , Service Team

Sep 05, 2023

Heiser Ford Lincoln responded

Dear valued customer, Thank you for your business and feedback. Our customers are our highest priority. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime please call our Service Manager David Lopez-Cepero by phone at 414-247-8850 or by email at David.Lopez@heiser.com so we can better understand what happened during your experience.

Sep 05, 2023

Heiser Ford Lincoln responded

Dear valued customer, Thank you for your business and feedback. Our customers are our highest priority. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime please call our Service Manager David Lopez-Cepero by phone at 414-247-8850 or by email at David.Lopez@heiser.com so we can better understand what happened during your experience.

September 01, 2023

Dealership Rating
Employee Rating

Everybody was very friendly and a tentative to work, my knees where my car was fixed the same day More

by joe.vicari1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Vicari Jr., Alex Serak , David Lopez, Michael Randazzo, Service Team

Sep 05, 2023

Heiser Ford Lincoln responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

August 27, 2023

Dealership Rating
Employee Rating

David and the team are awesome! My Mobile Service Appointment went perfect. I’ll have them come out for our other vehicles. Great Job! More

by JEFFERY.ISACSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Serak , David Lopez, Michael Randazzo, Brooke Spannbauer

Aug 28, 2023

Heiser Ford Lincoln responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

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