Marcos Rodriguez

Bought a wrangler from Marcos. He answered all my questions and got me a great deal. He answered all my questions and got me a great deal. More

Helpful 1

Report | Print

Stopped in to look at Jeeps for my daughter. Left with a brand new Jeep Compass Red edition and one excited kid! Thanks Marcos Left with a brand new Jeep Compass Red edition and one excited kid! Thanks Marcos More

Helpful 0

Report | Print

Vehicle #4 for my family bought off Marcos. 3rd from Napleton. Consistently amazing customer service for 6 years now. 3rd from Napleton. Consistently amazing customer service for 6 years now. More

Helpful 0

Report | Print

Been servicing for years with Napleton. Finally decided to upgrade my truck after having some issues and I’m glad I did. This Hemi feels nice! Go see Marcos. He found me the perfect truck Finally decided to upgrade my truck after having some issues and I’m glad I did. This Hemi feels nice! Go see Marcos. He found me the perfect truck More

Helpful 0

Report | Print

Big thank you to Marcos Dave Amie for all their help with my new purchase I could t be happier with your guys attention and customer care! my new purchase I could t be happier with your guys attention and customer care! More

Helpful 0

Report | Print

Everyone was super helpful from my sales person Marcos that took his time to show me every thing on my new wrangler to Dave the GM and Amie making sure that I was happy with my purchase great team effort that took his time to show me every thing on my new wrangler to Dave the GM and Amie making sure that I was happy with my purchase great team effort More

Helpful 0

Report | Print

Big thank you to Dave and Amie I had a few concerns after my purchase and they both were quick to handle anything I needed staying in contact with me whole time till resolved my purchase and they both were quick to handle anything I needed staying in contact with me whole time till resolved More

Helpful 0

Report | Print

Kellum did a amazing job with finding me my dream car. He was very patient and took his time with getting me the car that I desired. He was very patient and took his time with getting me the car that I desired. More

Helpful 0

Report | Print

They had the vehicle I wanted. My salesperson Marcos was very knowledgeable and transparent. I am overall pleased with my experience at the dealership. My salesperson Marcos was very knowledgeable and transparent. I am overall pleased with my experience at the dealership. More

Helpful 0

Report | Print

This is the worst car buying experience I’ve ever had with inexcusable awful customer service. At the purchase of my 2016 Nissan Frontier Pro-4X, I was told I had to sign the contract including the after with inexcusable awful customer service. At the purchase of my 2016 Nissan Frontier Pro-4X, I was told I had to sign the contract including the aftermarket warranty in order to obtain financing. I was then told I could easily sign a cancellation form on the side if I wanted it removed. I went two days later and signed the paper work and scanned it to my phone on 11/5/20. I had to FIGHT to get a copy of my paperwork to make sure everything I needed went through with proof the $5,000 warranty would be removed. I was told in 6-8 weeks after the first payment it should be processed. At the 8 week mark I called again and was told another 6-8 weeks because there was an issue. If you are working with "Big Mike" for financing RUN. Now, after 7 months and dozens of phone calls with NO response, I am having to drive 3 hours to the dealer to FIGHT for my money to come back to me. It is a warranty I never wanted and signed paperwork for it to be removed. These people want your money, but do not care for you as an individual. Save yourself the heartache and go to a dealer that respects their customers and will not cheat them of $5,000. Worst service, zero communication, and out to steal your money. More

Helpful 1

Report | Print