Marcus Yates | Page 3

I recently moved here from the Midwest. I know no one and have ~$15K in moving expenses. I take my car in for an oil change and find out there is more service that is required without any p I know no one and have ~$15K in moving expenses. I take my car in for an oil change and find out there is more service that is required without any professional explanation. So I complete the necessary service, trusting what was sent to me electronically. After the service was completed, I inquired why some of the additional services were needed without given much explanation other than it was "needed". I take my car to another Honda dealership the next day to find out from another service technician that the additional services were not needed at this time. So, I return the vehicle to the original to request a reimbursement on services that were not needed. The service technician informed me that he would let his service manager know. He responded the next day and informed me that the service manager denied this request. I politely asked him to have his service manager call me when given the opportunity. The service manager has never called since More

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They are honest, efficient, and professional. I always bring my car here for service. Great shuttle service as well. I always bring my car here for service. Great shuttle service as well. More

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John Eagle Honda has an amazing team. The location is clean and welcoming, the staff are all friendly and I would highly recommend! The location is clean and welcoming, the staff are all friendly and I would highly recommend! More

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Gabriel, Service Advisor, was polite and answered my many questions throughly and patiently. I received a text telling me that Service recommended additional work. (My 2019 Honda CRV was in for her 20,00 questions throughly and patiently. I received a text telling me that Service recommended additional work. (My 2019 Honda CRV was in for her 20,000 maintenance.) I asked Service to proceed. Jennifer, Service Desk, helped me understand all the work that had been done & printed out the a checklist for me. Finally, Robert, Shuttle Driver, was a careful driver, professional, courteous and an excellent conversationalist. Also, I was so pleased that shuttle was immaculately clean. More

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The service advisor I had was very professional, timely and well informed on the subject matter and well informed on the subject matter More

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I had a great experience, the staff was really nice and always engaging with the customers always engaging with the customers More

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Great service. And the time a waited was really quick. I will come back again. Thanks Honda. And the time a waited was really quick. I will come back again. Thanks Honda. More

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Marcus Yates is AWESOME! ! He made my experience the very best, as he certain the I was satisfied with the service I received!! ! He made my experience the very best, as he certain the I was satisfied with the service I received!! More

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My team was very professoonal but did not eliminate the rattling noise. It sounds like something is loose rattling noise. It sounds like something is loose More

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Best Honda Dealership! We love the service department and appreciate everything they have done for our family. We will continue to get our car serviced there and purchase v We love the service department and appreciate everything they have done for our family. We will continue to get our car serviced there and purchase vehicles as well. They are wonderful, reliable, and they treat you like family. More

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