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Maria Capano
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80 Reviews
80 Reviews
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80 Reviews of Maria Capano
December 23, 2015
not my typical experience I have been going to this service center since 2007 without any issues. This week my service did not go as smoothly as usual. However, once the issu I have been going to this service center since 2007 without any issues. This week my service did not go as smoothly as usual. However, once the issue was resolved, the work was done promptly and the communication was clear. I do recommend this location. One thing that has always consistent is the good service at the front desk. This visit I dealt with Maria who is always pleasant and efficient. I appreciate a sincere hello and thank you. More
by IRENEHALEY13
Verified CustomerOther Employees Tagged: Victor Chaves, David Petillo
Helpful 
December 21, 2015
service visit great customer service, very customer oriented, aim to please, great attitude and environment waiting area very pleasant. schedule meets my needs w great customer service, very customer oriented, aim to please, great attitude and environment waiting area very pleasant. schedule meets my needs when I require service, love the loaner car and vacuum and wash with every visit More
by PMPCPA
Other Employees Tagged: Adam Figueroa, Alexice Harwood
December 17, 2015
great customer service everyone at dealership friendly, very helpful, fair, The waiting area was clean and comfortable and I enjoyed my hour relaxing and watching tv. thank everyone at dealership friendly, very helpful, fair, The waiting area was clean and comfortable and I enjoyed my hour relaxing and watching tv. thank you More
by LAUGHLIN5
Other Employees Tagged: Adam Figueroa
December 14, 2015
Comments / Service / 12/12/2015 I've been dealing with Kelly Infinity (Service-Only) for about seven years and have always found the Service Department to be : Friendly , Courteous , I've been dealing with Kelly Infinity (Service-Only) for about seven years and have always found the Service Department to be : Friendly , Courteous , Professional , and very accommodating . Initially I dealt with C.J.Breen . Since he has been appointed to the Nissan Dealership in Beverly , I seem to encounter Adam Figueroa . He is VERY professional and I am VERY comfortable with him . More
by AKALDES
Other Employees Tagged: Adam Figueroa
November 29, 2015
Trusworthy Service Consultant I have finally met a service consultant with whom I want to entrust my car. He was swift to reply, knowledgeable, professional, and courteous. I felt I have finally met a service consultant with whom I want to entrust my car. He was swift to reply, knowledgeable, professional, and courteous. I felt well taken care of. More
by SSNLIBERTY
Other Employees Tagged: Adam Figueroa, Cindy Herlihy, David Petillo
November 28, 2015
Over The Top I have been with Kelly Infinity for 5 years now and have never had any issues that this dealership has not been able to address. Not only are the rec I have been with Kelly Infinity for 5 years now and have never had any issues that this dealership has not been able to address. Not only are the receptionists respectful, helpful, and genuinely concerned that the customer receive the best Kelly Infinity has to offer, but the service department cannot be beat in regard to their fairness in price, professionalism in diagnosing & taking care of my car issues when they arise. The latest incident just happened last week when I had just gotten out of an exhausting day of ministry and my G37X would not start. I knew if I could get my car jumped before 7PM, Kelly would be able to extend a loaner car to me. As promised not only was a car waiting for me, but one of the staff members waited for me to show up to see how they could assist me even after their quitting time. They kept my car for two days and went through every test they had in trying to discover why it would not start. They finally diagnosed my issue and when I went back to pick up my Infinity, I expected to be paying a lot of money for the various diagnostic tests. To my overwhelming surprise there was NO charge for the work done on my car. I own a 5 star car, but get a 6 star service EVERY TIME I have it serviced at Kelly Infinity. I know where my next car will come from when the one I am presently driving needs to be replaced; the Infinity dealership at Brian Kelly Infinity. Thank you staff for all you do in serving customers like me. Lancelot Ball More
by LANCELOTBALL
Other Employees Tagged: Lisa Avola , Victor Chaves, Adam Figueroa, Cindy Herlihy, David Petillo
November 17, 2015
service While my vehicle was being serviced, I crossed the main road to kill some time. After realizing that I could have actually been killed crossing the m While my vehicle was being serviced, I crossed the main road to kill some time. After realizing that I could have actually been killed crossing the main road, Kelly was nice enough to send someone over to pick me up and take me back across the street :) More
by janismsm
Other Employees Tagged: Victor Chaves, Cindy Herlihy, David Petillo
November 07, 2015
Always a good experience! Wonderful customer service department!! Quick appointment and drive in service, loaner cars available, thorough follow ups and pleasant knowledgeable Wonderful customer service department!! Quick appointment and drive in service, loaner cars available, thorough follow ups and pleasant knowledgeable representatives. Lisa Avola the general manager runs a professional tight ship, she great! More
by Kmad55
Other Employees Tagged: Lisa Avola , Victor Chaves, Irene Gesnaldo, Cindy Herlihy, Dave Labrecque, David Petillo
September 16, 2015
Great service, great work, fantastic people Every time I walk through the door at Kelly Infiniti I am greeted by a team of tremendous professionals. The work done is fantastic, the service grea Every time I walk through the door at Kelly Infiniti I am greeted by a team of tremendous professionals. The work done is fantastic, the service great and done by a group of top notch dedicated professionals who always have a smile on their face. More
by SWG0
Other Employees Tagged: Adam Figueroa, Irene Gesnaldo, Dave Labrecque
September 15, 2015
Service David Patillo made it incredibly easy when dropping off my car for service. I just pulled into the service bay and explained what I needed, left a con David Patillo made it incredibly easy when dropping off my car for service. I just pulled into the service bay and explained what I needed, left a contact number and that was it. The process for service has improved greatly over the years. Maria Capiano was extremely friendly and helpful when I arrived to pick up my vehicle. More
by TRACYPEVERI
Other Employees Tagged: David Petillo
