Maria Castillo
Maria Castillo at Fremont Toyota

Maria Castillo

Service Advisor

Fremont Toyota

5851 Cushing Pkwy
Fremont, CA 94538

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4.8
673 Reviews

I have been in the Automotive industry for 25, years. In those 25 years, I have worked for Chyrsler/Dodge, Nissan, Honda and 12 years with Toyota. I truly love my job, because it allows me to help others and get to meet new people every day. I love spending time with my family, and I am very passionate about animals. I will treat you the way I would like to be treated with honesty and respect.

Industry Experience

26 yrs, 11 mos

Languages Spoken

Spanish Spanish

4.8

673 Reviews

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673 Reviews of Maria Castillo

June 28, 2025

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Employee Rating

They are always very late. . They have made me wait 5-6 hrs every time i went for oik change.. they upsold me on a brake fluid flush and left a bottle of some fluid in cup holde More

by DECLINED3
Service Price Transparency
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Recommend Dealer
No

June 27, 2025

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You can adjust the schedule by requirement of customers. You have Good service. Thank you! More

by shuyuzhang
Service Price Transparency
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Recommend Dealer
Yes

June 26, 2025

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Service associate was great. need some phone charging stations in the lobby or customer seating areas More

by ravi_thiru
Service Price Transparency
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Recommend Dealer
Yes

June 25, 2025

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Marie was great I remember her every time I visit. She is always professional. I'm happy when I get her to help me when I'm there. More

by Glenn.seto
Recommend Dealer
Yes

Other Employees Tagged: Maria Castillo

June 25, 2025

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Clean facility, enjoyrd the refreshments. hot chocolate, kind service representatives. Very helpful and knowledgeable. Thx More

by millearay
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Recommend Dealer
Yes

June 24, 2025

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They are courteous, highly professional, and respond in a timely manner.” They were also quick to identify the issue with my car.” More

by DUAN197
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Recommend Dealer
Yes

Other Employees Tagged: Micky Gastrock

June 22, 2025

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Maria handled my first maintenance service (6 months/5,000 miles). She was thorough, patient, and so welcoming! It was a painless experience. I hope Maria is still there for my next appointment! More

by jhip
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Recommend Dealer
Yes

June 21, 2025

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Everyone very friendly. Maria went above and beyond keeping me informed and showing care for my situation. More

by MCF
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Recommend Dealer
Yes

June 21, 2025

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Maria is great friendly & always trying to get me out quick. Thanks toyota for the oil change & check up! More

by TIFFANYCORDERO07
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Recommend Dealer
Yes

June 18, 2025

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Very polite and friendly service advisor. Estimated wait time was accurate. Overall great experience. Would recommend this dealership to others. More

by cecilzamorajr
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Recommend Dealer
Yes
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