Mariah Telesa | Page 3
Express Service Advisor
Newberg Jeep Ram
2809 Portland Road
Newberg, OR 97132
36 Reviews
Write a Review36 Reviews of Mariah Telesa
March 03, 2024
Great service department excellent service staff very impressed with the work and the friendly notion help I received on my visit will be back impressed with the work and the friendly notion help I received on my visit will be back More
Other Employees Tagged: Bridget Hofer
March 03, 2024
I was very impressed with the service and the friendliness and I really liked the service advisor Bridget they were very helpful very impressed. I will be back. friendliness and I really liked the service advisor Bridget they were very helpful very impressed. I will be back. More
Other Employees Tagged: Bridget Hofer
February 29, 2024
Mariah provided excellent service. My son and I waited for our Durango to get an oil change and we were taken care of in less than an hr. Thank you My son and I waited for our Durango to get an oil change and we were taken care of in less than an hr. Thank you More
February 29, 2024
Maintenance on my trucks oil change was not clear as to if they checked my transmission fluid and other factors as well. My document said it was red as in bad. But the lady working at the desk stated that if they checked my transmission fluid and other factors as well. My document said it was red as in bad. But the lady working at the desk stated that they wrote it up inaccurate when I followed up with her as to why it’s not accurately labeled if they looked over it. She said the lube tech just didn’t put the righ info down. That made me feel very unsatisfied with the process and I would like to know exactly what was happening and if the proper actions were followed. Please contact timr to clarify More
Other Employees Tagged: Bailey Mills , Matt McPeek
February 18, 2024
I came in for a standard oil change. Noone asked me about changing air filters. I asked for new wiper blades, but they only put on front blades, not the rear, which struck me as odd. Noone asked me about changing air filters. I asked for new wiper blades, but they only put on front blades, not the rear, which struck me as odd. But the service was on time and friendly. More
February 11, 2024
Scheduled appointment to be told they don’t have parts to repair my truck. Knowing the recall that needed fixed and wasted my time. repair my truck. Knowing the recall that needed fixed and wasted my time. More
Other Employees Tagged: Omar Carranza
February 08, 2024
They’ve gone above and beyond to make sure we were completely happy with our service. completely happy with our service. More
Other Employees Tagged: Kraig Westberg, Omar Carranza, Bridget Hofer
February 06, 2024
Pleasant experience from the time I called to schedule service for my vehicle up to the time the work was completed. They communicated with me throughout the process and were friendly and helpful. service for my vehicle up to the time the work was completed. They communicated with me throughout the process and were friendly and helpful. More
Other Employees Tagged: Bridget Hofer
February 02, 2024
I was without my truck for 2. 5 months the only updates I received were when I called to ask and then the tech didn’t even give the warranty company the right photos so I had to wa 5 months the only updates I received were when I called to ask and then the tech didn’t even give the warranty company the right photos so I had to wait 3 more weeks just for the correct photos to be sent. This has by far been my worst experience at any dealership/shop and I will never be coming back or recommending Newberg dodge to anyone I know. More
Other Employees Tagged: Dan Forrest, Krystal Neligan, Ken Fisher, Gabe Roosevelt, Dennis Schlotfeld, Kraig Westberg, Omar Carranza, Bridget Hofer , Alyssa Brown
January 17, 2024
Circumstances caused some delays, but we were treated extremely well, and the job was done as expected at the cost quoted - overall verry happy with the way the service team treated us and will go back f extremely well, and the job was done as expected at the cost quoted - overall verry happy with the way the service team treated us and will go back for all our services on our Grand Cherokee. More
Other Employees Tagged: Bridget Hofer