Mario Ramirez

Mario was very helpful and extremely knowledgeable and friendly ! Thank you very much for the help!! friendly ! Thank you very much for the help!! More

by kimann Verified Customer Verified Customer

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Service at Transwest in Scottsbluff is always good, but this time Mario took it to another level. There was a misunderstanding with my appointment time, so my truck was over an hour late getting in. Mario this time Mario took it to another level. There was a misunderstanding with my appointment time, so my truck was over an hour late getting in. Mario explained what happened and comped my service that day. I told him he didn't have to do that, and he insisted. That kind of customer service will definitely keep me coming back, and I will highly recommend Transwest to anyone! More

by jetpilot951 Verified Customer Verified Customer

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Rob was very helpful in keeping me informed about the situation repairing my truck and future items to keep my vehicle in tune situation repairing my truck and future items to keep my vehicle in tune More

by DIMASLEN57 Verified Customer Verified Customer

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They listened to my concerns about my explorer. They found the problem and fixed it. They’re very friendly and professional. They found the problem and fixed it. They’re very friendly and professional. More

by Judy Verified Customer Verified Customer

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I love the valet service! Sunshine just manages everything for me whenever I need my car taken for service. It’s one of the reasons why I will always buy my car at Transwest Sunshine just manages everything for me whenever I need my car taken for service. It’s one of the reasons why I will always buy my car at Transwest Ford and I will always work with Sunshine and Al. More

by aalozano22 Verified Customer Verified Customer

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poor service. Wouldn't explain thing in depth. Very pricey. Service guy was not professional. Wouldn't explain thing in depth. Very pricey. Service guy was not professional. More

by tamdesjardin Verified Customer Verified Customer

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Mario was a good representative for your company. However, the repairs took a lot longer than expected. Thought I was only there for three or four hours ended up being there for six. The Shop and the However, the repairs took a lot longer than expected. Thought I was only there for three or four hours ended up being there for six. The Shop and the workflow seem to be pretty high, but under control. More

by JEFF.HARTWIG Verified Customer Verified Customer

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Transwest bought the local dealership recently- - positive change. We have been doing business on that corner thru three name changes that come to mind. positive change. We have been doing business on that corner thru three name changes that come to mind. More

by giarc56_69357 Verified Customer Verified Customer

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The dealership was quick with getting me in for a oil change and check-up! When I called to make an appointment the service desk told me that I didn't need to make an appointment, that they were accepti change and check-up! When I called to make an appointment the service desk told me that I didn't need to make an appointment, that they were accepting walk-ins. Mario said it would take about an hour and a half to get it done. Sure enough they got it done quickly and he brought my car back to me with a free wash. I also had a coupon they had mailed me, so it was inexpensive! More

by KALYALL Verified Customer Verified Customer

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Mario was a great person to work with and was spot on with my issues. He had us back on the road in no time. Thanks again Mario with my issues. He had us back on the road in no time. Thanks again Mario More

by gohunts1 Verified Customer Verified Customer

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