Maritza Aguillard | Page 2

The service far exceeded my expectations! The employees were professional, courteous and friendly. My service was done sooner than expected and there were no hidden or unexpected charges. The The employees were professional, courteous and friendly. My service was done sooner than expected and there were no hidden or unexpected charges. They fixed my issue and I was back in my beloved QX55 quickly. More

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Service department is below par; worst customer service ever! Which there was another dealership close by! ever! Which there was another dealership close by! More

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Great service and very professional. Kept me informed thru out the whole ordeal. I would recommend Infinitii iof Ontario to my friends and family any time! Kept me informed thru out the whole ordeal. I would recommend Infinitii iof Ontario to my friends and family any time! More

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Joselyn Santos was very professional and delivered an awesome customer service experience for me. She and the service department were able to find an issue with my car that was still covered under the Po awesome customer service experience for me. She and the service department were able to find an issue with my car that was still covered under the Power Train warranty and had it repaired free of charge. Although it took longer than anticipated, Joselyn made certain I had a loaner car to use during the entire time it took to repair my car. Joselyn also communicated well so I knew what to expect. I am very content with the service that Joselyn and Infiniti of Ontario had provided me. I was also impressed with Joselyn's colleagues, Maritza and Brooke, and how they stepped in to help me when she was off. Thank you ladies! And thank you Joselyn for doing a great job and making me feel very taken care of! Appreciate you! More

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I have had an Infiniti since 1994. I have always used this dealership for service and for new purchase. The service department is beyond excellent. I just took in my car for servicin I have always used this dealership for service and for new purchase. The service department is beyond excellent. I just took in my car for servicing. My service consult Maritza promptly met me. Reviewed what needed to be done. Contacted me with an update. My car was ready when promised and the cost of service more than reasonable. The really provide exceptional service. My Infiniti QX 60 was purchased in 2018 and the sales department was also exceptional. If your are looking for a dealership that values its customers this is the one More

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BEAUTIFUL facility (always clean and organized), lots of vehicles in stock, and lastly, friendly and accessible staff. I am currently in my 3rd car through this dealership and my experience personally ha vehicles in stock, and lastly, friendly and accessible staff. I am currently in my 3rd car through this dealership and my experience personally has been nothing but the best every time. I feel cared for and the staff works hard to keep you satisfied. Every time I didn't think I was going to be able to get into the car I wanted, because I could not afford it or the one I wanted was not in stock, Infiniti of Ontario found a way to get me driving off the lot in a new car with a smile on my face! Its a great feeling having the reliability and transportation security that an Infiniti vehicle is. Leasing a car from them has many great benefits and perks that give me piece of mind, that my amazing to drive transportation is backed up by a great team, a great dealership, and a great brand. I would recommend this dealership to anyone looking to get into a quality ride with the help of an excellent and amazing staff! More

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Everyone is so nice and the service area is very clean and they have good coffee thank you and they have good coffee thank you More

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Bldg is very clean, people are nice and professional. I will definitely recommend this place for car service I will definitely recommend this place for car service More

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Very knowledgeable, efficient, friendly and provides excellent customer service. I would recommend to anyone to come to this Infiniti dealership. excellent customer service. I would recommend to anyone to come to this Infiniti dealership. More

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Mechanical issues I have are resolved and I feel I am in good hands. The people that work there are very helpful . good hands. The people that work there are very helpful . More

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