Mark Gawerecki

Just leased a 2023 Acura RDX Tech Package. Sales team members Eilyn Zambrano and Mark Gawericki were exceptional. Both followed up on my calls and answered all my questions promptly, pleasan Sales team members Eilyn Zambrano and Mark Gawericki were exceptional. Both followed up on my calls and answered all my questions promptly, pleasantly and respected my time. Sales manager Jeff came through on his word. In addition, Ronnie White from the finance dept. was also a pleasure to work with. I had a great experience overall! My third car from Napelton's so far. More

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Good Evening Nick,I am writing in regards to an Good Evening Nick, I am writing in regards to an unfortunate event that transpired with Acura Napelton located at 6870 Okeechobee Blvd. We had purc Good Evening Nick, I am writing in regards to an unfortunate event that transpired with Acura Napelton located at 6870 Okeechobee Blvd. We had purchased a 2016 Mercedes C300 on 11/6/2021 of which within a day of leaving your dealership the check engine light had come on. Chris Lynch advised us to bring the vehicle back of which we did. You all have been in possession of the vehicle since after several time we had been informed that the part was on back order that was ordered on Nov. 16, 2021 only to be told that the part would not be in until 1/23/2022 so we where patient. I have text messages and correspondence with the dealership regarding this issue. I have been to the dealership several time since to check due to misinformation provided by your front desk. I also came in because the loaner we received 3 week after being without the vehicle back tires keeps going flat and the engine light is on. On today 1/19/2022 I came in check because the lady at the front desk stated that service was denied by sales. They informed me that they closed the service on 12/22/2021 after I had been there since then and Vinnie told me that the part was still to arrive on 1/23/2021 when I came in today, I was told sales denied the work and then denied to approve it after they had sent back the part that was in Miami.... wasn't in fact on back order. They even took the vehicle to Mercedes according to our tracker due to see if they had the part. Between the miscommunication and the lack of service with your establishment we are very much disappointed and are considering seeking legal advice however we would like to attempt to have this issue resolved in house as we had traded in another vehicle at the time of sale. Please understand that we have exhausted every effort to have this issue resolved with your dealership I have text messages, call longs and invoice orders of the issues that have transpired with this vehicle. There appears to be an issue between Sale and Service where there is a lack of communication. When I came in today they where unable to provide me with a newly opened invoiced work order. We need you attention to this issues as soon as possible. More

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Best deal in town! I purchased my Acura MDX from Mark, he has been with the Acura company for so long now. I've trusted Mark since my first Acura 14 years ago. ALWAYS has offered the best deal in south Flori has been with the Acura company for so long now. I've trusted Mark since my first Acura 14 years ago. ALWAYS has offered the best deal in south Florida. More

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This was definitely the best car buying experience I've ever had. ( And trust me I've purchased plenty of vehicles in my life) Since the moment I walked in everyone has been so friendly and professional, ever had. ( And trust me I've purchased plenty of vehicles in my life) Since the moment I walked in everyone has been so friendly and professional, able to answer all my questions. From Yadira to Maci and Mark my sales person everyone was great! I recommend anyone looking to purchase their next vehicle to visit them as they are very transparent and make you feel comfortable about your purchase. Also if you already know what you want, it's a quick purchase process. More

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I called to buy a 2017 Porsche 911 for $75k. After running my credit and then multiple days of them promising they will call me back with the deal, usually promising to call back within an hour, I sti running my credit and then multiple days of them promising they will call me back with the deal, usually promising to call back within an hour, I still haven't gotten one call from them. Not even a call to say if the deal work. I have called and called, and been promised a call back over and over. I even got put on hold when I called at 7:55pm, for 5 minutes then I was hung up on and could not call back because they knew their phones shut off at 8pm. They also continuously would tell me that it's too busy in the store to talk with me. I tried again this morning and TWICE Inwas told ainwas being sent over to a manager waiting to talk. Both times i was hung up on or got a voice-mail. Too busy to talk with someone trying to spend 75k? Unbelievable that ANY business would treat a customer this way. If I could leave zero stars I would. Stay away. More

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You are definitely appreciated as a customer, they made sure to make me feel confident in purchasing my vehicle. I've visited 3 previous dealers before deciding to stop by palm beach Acura. These people kn sure to make me feel confident in purchasing my vehicle. I've visited 3 previous dealers before deciding to stop by palm beach Acura. These people know how to do business and take care of their clients, staff is always looking content. Can't forget to mention that they are keeping their showroom clean due to the situation going on, so I also felt in a safe environment. I would recommend this dealership to everyone looking for an excellent deal on their vehicle, also offering their service department. Vehicle Purchased: Acura MDX Sales: Mark G Manager: John Internet Rep: Richard More

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Best experience ever I am glad I decided to visit them from Stuart. Was able to accomplish what I wanted near home but palm beach Acura definitely exceeded my expectations from Stuart. Was able to accomplish what I wanted near home but palm beach Acura definitely exceeded my expectations More

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Mark Gawerecki and Mike Heinz were great to work with through the new lease process on my 2020 TLX...many thanks Gents! I appreciate your patience and professionalism! through the new lease process on my 2020 TLX...many thanks Gents! I appreciate your patience and professionalism! More

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Did great job on getting me the car I wanted at a very competitive lease and handled every step very professional. The people at this dealership seem to work well with their potential clients to make the competitive lease and handled every step very professional. The people at this dealership seem to work well with their potential clients to make the experience well above average More

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Wonderful service, great staff. Purchased 2018 Cadillac Escalade platinum edition and couldn’t be happier. They waited way after hours to complete the deal and we got a great deal as well. No pressure sale Escalade platinum edition and couldn’t be happier. They waited way after hours to complete the deal and we got a great deal as well. No pressure sales staff either. Will recommend. More

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