Mark Mauer

Fast, friendly, super nice! Alex was helpful in all aspects of buying a new Crosstrek! I’m planning a trip up the California coast to enjoy 😊 Alex was helpful in all aspects of buying a new Crosstrek! I’m planning a trip up the California coast to enjoy 😊 More

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I bought a used car from here a few weeks ago. I can’t thank everyone here enough for such an amazing experience! I’ve always been paranoid of dealerships because many will do whatever possible to I can’t thank everyone here enough for such an amazing experience! I’ve always been paranoid of dealerships because many will do whatever possible to rip you off, but that was not the case with this place. They are 100% committed to great customer service and there’s no doubt that they showed it to me. They treated my boyfriend and I like a VIP the entire time. During the test drive, my boyfriend noticed a leak in the back of the car and the dealership took care of that before I bought it. It took some time, but there was always someone different updating us every 15-30 minutes to let us know where the progress was on fixing it, which I appreciated. I also saw in the paperwork that they gave me, along with the Carfax report, that they took great care of the car right after it was traded in. It had a ton of basic maintenance done on it, which tells you how well they take care of their cars. That definitely told me that I was purchasing my car from the right place. The buying process was simple and stress-free, as I never felt pressured. Something else I love about this place is that you can bring your dogs along, too! They let my small dog come along for the test drive and they treated her as a furry VIP as well. There’s no doubt that this place is special. The kindness everyone offers here is hard to find anymore in this crazy world. I traveled 2 hrs to check out the car that I bought and I’m glad that I did it. I want to thank Alex and everyone else for everything that you have done for me. This is sure an experience I will never forget and I’ll always recommend this place 100%! More

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Alex and the entire Team were great. This was the best experience I have had in buying a car. This was the best experience I have had in buying a car. More

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Top-notch and professional through all the phases of car buying. Alexander was knowledgeable yet understood our situation and did everything he could to make it an enjoyable experience. Would recommend surp buying. Alexander was knowledgeable yet understood our situation and did everything he could to make it an enjoyable experience. Would recommend surprise Subaru to anyone looking for a new car or potentially used car. Thanks guys it was great. More

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Dave Costello and Team were WONDERFUL! ! We did a test drive on a Subaru Crosstrek Friday evening - told them the specs we needed - and the very next day, the exact vehicle we wanted arrive ! We did a test drive on a Subaru Crosstrek Friday evening - told them the specs we needed - and the very next day, the exact vehicle we wanted arrived shiny and ready to go!! The paperwork was also seamless thanks to Todd Ackley. Such a warm and welcoming team. It’s so refreshing to work with a Team who do a great job and were able to focus on keeping my wife happy!! Thank you Dave, Alex Milkman and Team!! More

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You cannot turn off the radio on a Subaru! You can't be trusted because you are just one of the stupid public morons. You are required to read a notice on the screen to "Be careful, obey laws You can't be trusted because you are just one of the stupid public morons. You are required to read a notice on the screen to "Be careful, obey laws, etc." Some teenage engineer at Subaru decided to make you listen to the radio blast you out of the car every time you start the car. If it's set to some dirty RAP station, you get to start your car and grab the volume control to save being embarrassed by what You're listing too. Subaru says this is normal and there is no fix. "xx" The cup holders are set so far back on the Forester model that you will have to be double jointed to get your drink. Don't even try if you're driving. The GM of this facility said he would look into the radio problem and would keep us in the loop. After a couple of calls, we never heard from him again. The service departments all over the country know about this problem but can't provide a programming fix. No Subaru ever again for us. We paid cash for our car. Once they have your money, the service disappears. Stick with Toyota or Honda. They are Japanese cars too but you have choices there. More

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They made the buying experience amazing! There was no pressure to buy, no pushing, and they did all they could to make the process easy! Thank you Garrett for all your help! There was no pressure to buy, no pushing, and they did all they could to make the process easy! Thank you Garrett for all your help! More

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Best car buying experience ever. We got the car that we really wanted. No high pressure to buy a car . Or good guy bad guy let me talk to my boss for a better deal . This dealership We got the car that we really wanted. No high pressure to buy a car . Or good guy bad guy let me talk to my boss for a better deal . This dealership is the place to go for a new Subaru. More

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Subaru Surprise is the best. I’ve been using their Service Department, Angelo, for seven years whenever needed and today we bought a Subaru Forester from Alexander Milkman and co I’ve been using their Service Department, Angelo, for seven years whenever needed and today we bought a Subaru Forester from Alexander Milkman and could not be happier. Alex was patient and thorough and I highly recommend him in the Sales Department. It is important for a great dealership to have both departments with great strength and Surprise Subaru definitely does. More

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Wonderful and beautiful agency. Everyone involved were knowledgeable and most helpful. We are thrilled with our new vehicle!!! Everyone involved were knowledgeable and most helpful. We are thrilled with our new vehicle!!! More

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