Mark Rauschenberger | Page 2

Purchased a new vehicle I stopped to look at a used truck. Byron met me in the lot and listened to my questions. He suggested I take a look at the 2016 GMC Canyon because of I stopped to look at a used truck. Byron met me in the lot and listened to my questions. He suggested I take a look at the 2016 GMC Canyon because of the factory incentives. The truck is exactly what I was looking for. Byron was personal and professional which made for a good car buying experience. The deal ended up a $1,000 less than the used Canyon I test drove at Graham Chevy the day before. I felt like Byron was trying to get the best deal possible for me, not just sell another vehicle. More

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A Great Experience ! Byron Christian is a very friendly, professional, no pressure Car Sales Consultant. He made my New car buying experience a real pleasure. Thank you By Byron Christian is a very friendly, professional, no pressure Car Sales Consultant. He made my New car buying experience a real pleasure. Thank you Byron and the entire Joyce Buick GMC of Mansfield team. More

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GREAT Customer Service!! I can't say enough about my awesome experience with Joyce, and Stacy Cogar especially. First, this dealership is more than an hour from where I Iive, I can't say enough about my awesome experience with Joyce, and Stacy Cogar especially. First, this dealership is more than an hour from where I Iive, but they had the exact vehicle I wanted. I thought at first that the distance might be a problem, but the folks at Joyce made it easy from the get-go. Stacy's customer service is just great. She was ALWAYS available every time I wanted to speak with her, and was super quick to respond in great detail when I asked a question to compensate for the fact that I couldn't go see the car. She and I worked together for about a week to get the details worked out, and she went above and beyond to accommodate me. When it came time to actually do the deal, Mark was so polite and easy to work with! He had all the paperwork ready and I was in and out with my new car in about an hour. Even after the deal was closed, Stacy continued to follow up on any questions I had, and we stayed in touch through the very quick delivery of some floor mats she ordered for me. Absolutely wonderful experience with this dealership, and would highly recommend working with Stacy and Mark! More

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Great Experience With Recent Routine Maintenance I always have a great experience at Joyce Buick. The are friendly, helpful and courteous. I always feel welcomed and know exactly what to expect. Serv I always have a great experience at Joyce Buick. The are friendly, helpful and courteous. I always feel welcomed and know exactly what to expect. Service is excellent and they always provide a free car wash. More

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BEST BUYING EXPERIENCE Excellent Customer Service!!! From every bit of the staff. Byron and Mark were great. No hassle and quick and easy. This is now our dealer of choice. Excellent Customer Service!!! From every bit of the staff. Byron and Mark were great. No hassle and quick and easy. This is now our dealer of choice. The prices are very competitive and staff very professional. Quick and easy that is how car buying should be!! More

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"Joyce is the Choice"!! I recently purchased a used vehicle through their dealership and was very satisfied with the service! They were very helpful in answering all my quest I recently purchased a used vehicle through their dealership and was very satisfied with the service! They were very helpful in answering all my questions! I would recommend this dealership to anyone!! More

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trade-in experience Excellent customer service . Received leasing option information which was informative and helpful The salesman and finance manager were both friendly Excellent customer service . Received leasing option information which was informative and helpful The salesman and finance manager were both friendly and answered all my questions. Great experience! More

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Excellent communication and friendly closing of sale Mark R. spent more than a week communicating with me answering numerous questions about the vehicle we were interested in purchasing. He provided deta Mark R. spent more than a week communicating with me answering numerous questions about the vehicle we were interested in purchasing. He provided details of all aspects of the car from their inspection and what he could of the Carfax report. He held the car in anticipation of our drive from Pittsburgh and closing out the sale was truly a pleasure with him and Lisa W. I'd gladly make the 3-hour drive again when I need to buy another car. Thanks for the great service. More

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quick and easy for a new car sales team Jim directed us right to Mark. He did a great job at explaining options and didn't push us to buy. No high pressure at all. Lisa found us a great rate Jim directed us right to Mark. He did a great job at explaining options and didn't push us to buy. No high pressure at all. Lisa found us a great rate on financing and made the process very easy! More

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best dealership in town!! Everyone is very friendly, they go above and beyond to help you get in the car you want. Knowable staff, makes you feel at home with drinks and homema Everyone is very friendly, they go above and beyond to help you get in the car you want. Knowable staff, makes you feel at home with drinks and homemade cookies. Now that I have my new car Lilly can't wait to visit. More

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