Mark Rezzano
Mark Rezzano at Ken Ganley Ford Parma

Mark Rezzano

Sales Consultant

Ken Ganley Ford Parma

8383 Brookpark Rd
Parma, OH 44129

Contact Me
4.8
209 Reviews

Born and raised in East Cleveland. Graduated from St Joseph High School and attended Lakeland College. Have 3 beautiful children, Isabella, Vince, & Liliana. Enjoy playing cards, watching sports, and spending time with my children. My focus is to earn customers trust and create a no pressure environment, along with making all customers happy with their experience and of course their vehicle.

Dealership Experience

11 yrs, 1 mo

Industry Experience

24 yrs, 1 mo

Languages Spoken

Spanish Spanish

4.8

209 Reviews

Write a Review

209 Reviews of Mark Rezzano

July 18, 2025

Dealership Rating
Employee Rating

15 words? Only need one, jerk treated me like I was bothering him very pushy all together my experience sucked not how a dealership should run More

by Jbarnette
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Dan Overman, Tracy Sapienza

Jul 20, 2025

Ken Ganley Ford Parma responded

Hello, thank you for your feedback. We are sorry that your experience at Ken Ganley Ford Parma did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

June 30, 2025

Dealership Rating
Employee Rating

Excelentes vendedores voy a regresar al dealer me brindaron mucha confianza en la compra de mi nuevo vehículo ! More

by jhon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 30, 2025

Ken Ganley Ford Parma responded

Thank you for choosing Ken Ganley Ford Parma. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

Jun 30, 2025

Ken Ganley Ford Parma responded

Hola Jhon, ¡nos alegra mucho haberte brindado una experiencia positiva! Si hay algo más que podamos hacer por ti, no dudes en avisarnos. ¡Estaremos encantados de ayudarte!

June 15, 2025

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Ganley Ford has very professional staff, very skilled workers, very comfortable waiting room, and very competent service. More

by tomgannon49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 15, 2025

Ken Ganley Ford Parma responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Ken Ganley Ford Parma, we look forward to having you as a valued customer for many years to come!

May 25, 2025

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Employee Rating

Mark made the experience very pleasant and easy. The last experience I had with a dealership was not good and I’m glad this one went much better! I’m very happy with the car and the service we recei More

by Aminite68
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Feruito

May 25, 2025

Ken Ganley Ford Parma responded

Thank you! Mark and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford Parma.

April 06, 2025

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Employee Rating

Staff was fun and friendly and very helpful throughout the entire process, making it a pleasant experience. More

by shytisdale
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan Overman, Tracy Sapienza

Apr 06, 2025

Ken Ganley Ford Parma responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 04, 2025

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Employee Rating

The dealership is great with Rich Vargo doing his job very well. Bubba was an excellent salesman. He was very professional and pleast. He was also very helpful with setting up my Escape. More

by Queen 947
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 04, 2025

Ken Ganley Ford Parma responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 31, 2025

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Employee Rating

Mark Rezzano was our sales representative. He was very insightful and catered to our needs. He has a customer for life More

by Dparsh61
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 31, 2025

Ken Ganley Ford Parma responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Ken Ganley Ford Parma are glad to have you as a customer.

March 28, 2025

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Employee Rating

We are happy to purchase another time. We appreciate the awesome service from the Salesman Mark, finance and other staff! More

by laritahand7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan Overman, Nick Feruito

Mar 28, 2025

Ken Ganley Ford Parma responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Ken Ganley Ford Parma!

March 27, 2025

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Employee Rating

Very professional and quick service. Mark was wonderful to work with. We are very excited about our new vehicle. More

by kymme021
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan Overman, Nick Feruito

Mar 27, 2025

Ken Ganley Ford Parma responded

Here at Ken Ganley Ford Parma, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

March 27, 2025

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Employee Rating

Very easy and provided options within our budget. Nice and friendly. I would recommend Mark to anyone. More

by muffinree3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Feruito

Mar 27, 2025

Ken Ganley Ford Parma responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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