Tracy Sapienza
Tracy Sapienza at Ken Ganley Ford Parma
Refer Me

Tracy Sapienza

Finance Manager

Ken Ganley Ford Parma

8383 Brookpark Rd
Parma, OH 44129

Contact Me
4.8
126 Reviews
4.8

126 Reviews

Write a Review

126 Reviews of Tracy Sapienza

April 27, 2024

Dealership Rating
Employee Rating

Bolaji and team made the trade-in and buying experience so much more enjoyable and quick. We were in and out of the dealership in less than two hours, it was wonderful More

by adriahowe71
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

April 26, 2024

Dealership Rating
Employee Rating

Everything was a very pleasant experience, communication, process, and friendly. Very happy with all aspects. More

by Dhoert
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Austin Simpson

Apr 26, 2024

Ken Ganley Ford Parma responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

April 23, 2024

Dealership Rating
Employee Rating

Very helpful, from ordering the vehicle I wanted, to getting it ready for pick up. Trav has gone above and beyond to help me through the process More

by carlcoyne
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Trav, Ken Stafford

Apr 23, 2024

Ken Ganley Ford Parma responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Carl, for choosing Ken Ganley Ford Parma!

Apr 24, 2024

Ken Ganley Ford Parma responded

Hello, thank you for your kind words! We're happy we could help. Please let us know if there is anything else we can do for you; we are more than happy to help!

April 23, 2024

Dealership Rating
Employee Rating

Excellent buying experience made better by our sales rep, Bolaji. Bolaji was very attentive, informative and patient with us. More

by Kghowe
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Bolaji Adeyemi, Jeromy Acord

Apr 23, 2024

Ken Ganley Ford Parma responded

Congratulations on your new purchase! Thank you for the five-star rating. It's fantastic to hear that Bolaji provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Ken Ganley Ford Parma!

April 22, 2024

Dealership Rating
Employee Rating

I have been buying vehicles from Ganley Ford for the last 25 years. Always excellent customer service. Everyone is always very professional and polite. They always try their best to accommodate any reques More

by JMSTRAUSS25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 22, 2024

Ken Ganley Ford Parma responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Ford Parma.

April 22, 2024

Dealership Rating
Employee Rating

Wonderful service! Jeremy made the whole process easy and accessible! Thank you !!already referred a friend ! More

by Tracykelly1962
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeromy Acord

Apr 23, 2024

Ken Ganley Ford Parma responded

Thank you for choosing Ken Ganley Ford Parma. Your feedback and rating mean a lot to us. We're glad Jeremy was able to help and we hope to see you again!

Apr 24, 2024

Ken Ganley Ford Parma responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

April 21, 2024

Dealership Rating
Employee Rating

Everything went well financing the new vehicle. Tracy and Dan help us out financing the new vehicle. They were nice. I would recommend my friends to ford dealership More

by syedaejaz428
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan Overman

Apr 22, 2024

Ken Ganley Ford Parma responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Ford Parma! Thanks for the recommendation, and have an amazing day!

April 17, 2024

Dealership Rating
Employee Rating

Sales (Mark) was friendly and knowledgeable about the car I purchased. Everyone was professional. Smooth transaction. More

by dcc112654
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Rezzano

Apr 18, 2024

Ken Ganley Ford Parma responded

At Ken Ganley Ford Parma, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience working with Mark, and it was a pleasure having you at the dealership. We appreciate your review!

April 16, 2024

Dealership Rating
Employee Rating

Mike L. in sales is great! We were returning customers, and he remembered us from last time, already had cars in mind that would fit our preferences, and mad More

by brittney.whitehouse
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike LaScola

Apr 16, 2024

Ken Ganley Ford Parma responded

Brittney, Thank you! Mike and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford Parma.

April 14, 2024

Dealership Rating
Employee Rating

Excellent customer service, as always. Everyone is very professional and polite. Definitely recommend Ganley Ford Parma to others. Thank you. More

by JMSTRAUSS25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 15, 2024

Ken Ganley Ford Parma responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Ken Ganley Ford Parma to be a positive one. Please don't hesitate to reach out if you need anything else.

1
...

Dealership Inventory (214 Vehicles)

new 2024 Ford Bronco Sport car, priced at $30,800
2024 Ford Bronco Sport
new
DESERT SAND exterior
Automatic
Four-wheel Drive
new 2024 Ford Maverick car, priced at $32,510
2024 Ford Maverick
new
SHADOW BLACK exterior
CVT
Front-wheel Drive
new 2023 Ford F-150 car, priced at $55,475
2023 Ford F-150
new
Blue Metallic exterior
Automatic
Four-wheel Drive
new 2024 Ford Bronco car, priced at $58,620
2024 Ford Bronco
new
Gray exterior
Automatic
Four-wheel Drive
new 2024 Ford Bronco car, priced at $48,525
2024 Ford Bronco
new
Shadow Black exterior
Automatic
Four-wheel Drive
new 2024 Ford Mustang car, priced at $62,215
2024 Ford Mustang
new
Vapor Blue Metallic exterior
Automatic
Rear-wheel Drive