Mark Sullivan | Page 3

I have had a terrible experience with the service department. I purchased a new 2020 work truck in 2021 and have had constant issues with brake issues and noise. Every time I bring the truck in for department. I purchased a new 2020 work truck in 2021 and have had constant issues with brake issues and noise. Every time I bring the truck in for service, they put a bandaid on the issue and it is never resolved. By the time I arrive home after leaving the service department the brakes are squealing again. I also had an issue with a tire, brought the truck in and literally had to wait at the dealership 5 HOURS to repair a leaking valve stem on the brand new tire purchased from them 2 days prior. The service department is horrible. More

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Service was great at Hendrick Chevrolet, Mark was so helpful and understanding of my cars needs and if my time. helpful and understanding of my cars needs and if my time. More

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Wow, great service from Mark. Always very courteous and helpful. I would recommend him to all my friends. Always very courteous and helpful. I would recommend him to all my friends. More

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We had to go out of town at the last minute and called Mark for an appt to change our oil and rotate the tires with no questions. We got in and out in no time at all. Mark for an appt to change our oil and rotate the tires with no questions. We got in and out in no time at all. More

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Mark provides professional and courteous service everytime i come in. I call him to set my appt and i get and out in a timely manner. everytime i come in. I call him to set my appt and i get and out in a timely manner. More

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Mark always provides excellent professional service every time. Keeps me up to date. Thanks for all you do. time. Keeps me up to date. Thanks for all you do. More

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Great customer service from the moment I drove into the service drive all the way until I was walked out to my vehicle. Thanks Hendrick Chevrolet for having Mark in your Service department.. service drive all the way until I was walked out to my vehicle. Thanks Hendrick Chevrolet for having Mark in your Service department.. More

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Eli helped me to very quickly find exactly what I was looking for. Very efficient looking for. Very efficient More

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Easy to make an appointment and upon arrival the service managers are there to help you with your vehicle and answer any questions you have and give an in-depth explanation managers are there to help you with your vehicle and answer any questions you have and give an in-depth explanation More

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Mark and the hendrick service department provided outstanding professional service.Fast and easy, out in less than an hour. outstanding professional service.Fast and easy, out in less than an hour. More

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