Mark Wilburn
Mark Wilburn at Randy Marion Subaru
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Mark Wilburn | Page 32

Service Advisor

Randy Marion Subaru

301 West Plaza Drive
Mooresville, NC 28115

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4.9
326 Reviews
4.9

326 Reviews

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326 Reviews of Mark Wilburn

June 16, 2023

Dealership Rating
Employee Rating

Very pleasant and efficient. I appreciate that he gave me a time limit for the work and was right on time. More

by GARVERB
Recommend Dealer
Yes

June 16, 2023

Dealership Rating
Employee Rating

I appreciate Tom’s attention to detail, the fact that he always explains what is being done and keeps me apprised of how long it will take. Also appreciate the mechanical expertise I have always experience More

by rosemaryklein924
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kathryn Ransom , Tom Gilbert, Chuck Robertson

June 16, 2023

Dealership Rating
Employee Rating

Everyone is so nice and interested in you and your vehicle! The waiting area is perfect. Thank you! More

by butlermw704
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 16, 2023

Dealership Rating
Employee Rating

Staff is courteous and competent. Work is expertly and promptly performed. Randy Marion Subaru is excellent in all respects. More

by TJPRPH1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Gilbert

June 15, 2023

Dealership Rating
Employee Rating

I trust Mark and the service crew at Randy Marion Subaru. They are friendly, helpful and do a good job with my car! More

by CAROLBELL
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Ron Figat

June 15, 2023

Dealership Rating
Employee Rating

Even though I had my doubts, Mark and Randy Marion helped me understand the process to go through to make sure my issue was resolved. They assured me that if the first step didn't work that they would keep w More

by eva.dohogne
Service Price Transparency
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Recommend Dealer
Yes

June 15, 2023

Dealership Rating
Employee Rating

I love the dealership they are customer friendly and knowledgeable. I never had any problems dealing with them. More

by AEPOLLAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kathryn Ransom, Keeley Murphy , Michael Coffee, Tom Gilbert, Chuck Robertson

June 12, 2023

Dealership Rating
Employee Rating

Awesome as always! Friendly, Fast, Comfortable, Helpful, Would highly recommend to everyone always! Thank you! More

by KARENKROTKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kathryn Ransom, Keeley Murphy , Tom Gilbert, Chuck Robertson

June 11, 2023

Dealership Rating
Employee Rating

Love Mark Wilburn. Have been happy with service. Not at all happy with 3% credit card fee. You are not a mom and pop shop. This is the cost of doing business. Could be More

by SGREENETARHEEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

June 10, 2023

Dealership Rating
Employee Rating

Great… explain what needs to be done and what can wait til next service … very honest… More

by JABQUIRK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Gilbert

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