Marra Lam
Marra Lam at Jenkins Kia of Crystal River

Marra Lam

Service Greeter

Jenkins Kia of Crystal River

1850 SE Us Highway 19
Crystal River, FL 34429

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4.8
50 Reviews
4.8

50 Reviews

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50 Reviews of Marra Lam

January 30, 2026

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Employee Rating

Customer Service Rep Dave was outstanding! I would highly recommend Jenkins KIA to anyone who wants gold standard service! More

by ggjd1982
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Recommend Dealer
Yes
Jan 30, 2026

Jenkins Kia of Crystal River responded

We appreciate your recommendation and your kind words about our team at Jenkins Kia of Crystal River. Thank you for sharing your experience.

January 30, 2026

Dealership Rating
Employee Rating

The parts service crew are amazing, hats off to Steven for taking care of my vehicle. More

by Stu
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Recommend Dealer
Yes

Other Employees Tagged: Steven Caron

December 11, 2025

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POLICY ON ADDON TO MANUFACTURE S WINDOW STICKERS IS A FARCE,SERVICE DEPARTMENT AND SERVICE PEOPLE ARE GREAT,CARING PEOPLE WITH HONEST OPINIONS A OUT MY VECHICLE. More

by makeithappeninc01
Service Price Transparency
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Recommend Dealer
Yes
Dec 12, 2025

Jenkins Kia of Crystal River responded

Thank you for recognizing our service team's care and honesty at Jenkins Kia of Crystal River. We appreciate your feedback regarding the policy and your thoughts are valued.

December 08, 2025

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I arrived and was greeted outside. They directed me to the counter and explained what they would be doing and how long it would take. I was invited into a very pleasant waiting area More

by LANMANKATHLEEN
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Recommend Dealer
Yes

November 26, 2025

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Enjoy personal service with smiles and a cordial attitude … we appreciate the friendly service .. thank you More

by Sandra swartout
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Recommend Dealer
Yes
Nov 27, 2025

Jenkins Kia of Crystal River responded

Thank you for recognizing our team's friendly service. We appreciate your kind words. Jenkins Kia of Crystal River values your support.

November 11, 2025

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Steve is always knowledgeable and helpful and keeps me informed of the progress on my repair. The service department works closely with Kia corporate to diagnose and repair my ev9. More

by IKENCOOK
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Recommend Dealer
Yes

Other Employees Tagged: Tony Bower, Steven Caron

October 05, 2025

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They want to sell you a car but after u have any problems or questions you wont get any help. Called with no reply. Still waiting More

by spankyk68
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Recommend Dealer
No
Oct 05, 2025

Jenkins Kia of Crystal River responded

Hello, We value your satisfaction and appreciate you taking the time to share your thoughts. We would appreciate the opportunity to discuss your recent car-buying experience with our Sales Team, including the customer service provided after the purchase of your new vehicle. Please give us a call at your earliest convenience. Thank you, Your Team at Jenkins Kia of Crystal River (352) 770-8237

September 08, 2025

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Service was done quickly and professionally! Staff was always courteous, and they explained everything that came up on the inspection of my vehicle and explain my options. More

by Pandsquigley65
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Recommend Dealer
Yes

Other Employees Tagged: Dave Bushnell, MELISSA TEACHMAN

September 04, 2025

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I am so happy to have Steve as my service manager. I always feel like I am the only customer he services. His personal touch is above and beyond. He also gets me in and out so quickly and efficiently More

by gayleredding616
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Recommend Dealer
Yes

Other Employees Tagged: Christopher Westfall, Steven Caron , Joe Ceparano and Aaron Jandro

Sep 04, 2025

Jenkins Kia of Crystal River responded

Thank you for your review. We're glad to learn that our team has been able to provide such attentive service at Jenkins Kia of Crystal River. We appreciate your feedback and wish you well.

August 27, 2025

Dealership Rating
Employee Rating

Devin is great. Always friendly and helpful. Very knowledgeable. It’s great having confidence n your dealership and especially your service advisor. I would highly r More

by susul
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Devin Gillespie

Aug 27, 2025

Jenkins Kia of Crystal River responded

We truly appreciate the positive feedback. It's great to know our team provides you with excellent service at Jenkins Kia of Crystal River. Thank you for your recommendation.

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