Christopher Westfall

By far one of the best dealership experiences I’ve had in a really long time. Jenkins Kia has a combination of the old school good car dealer meets New Age technology. All the management and staff were direc a really long time. Jenkins Kia has a combination of the old school good car dealer meets New Age technology. All the management and staff were direct in offering me great options with super friendly service at the time of purchasing my Kia.AND even after when I came in for service. Syed is the best Sales Manager ever! More

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The purchase of this vehicle took 2 weeks and the ball was dropped several times by others at the dealership. My first finance person took a personal phone call in the middle of trying to close a loan th was dropped several times by others at the dealership. My first finance person took a personal phone call in the middle of trying to close a loan that was not even approved yet (but we didn't know that or was not informed of that). He sat speaking to his neighbor about the land for sale by his house. He didn't go over or explain any of paperwork that we were signing. When I pointed out the wrong address on the warranty paperwork I was informed by him it was no big deal. We left thinking we owned the car only to find out that we didn't and it had not been approved yet. Finally, after several days of no answers and me complaining to my Sales Rep Chance, Chris, the Finance Manager, finally pieced it all together and got it done for us, but we had to come back in and sign new papers 2 weeks later. I've never had a car deal take so long and be so frustrating. They also had my email address wrong so I was not receiving my email from IKON. I had to personally call IKON to get it corrected and I shouldn't have had to do that. This should have been dealt with and corrected by my sales rep. Although very happy with our car the nightmare of the loan process itself left a bad taste in our mouths. When I brought the car in to get the new IKON installed the Service Dept was great! They got it done in no time at all and I barely had to wait. Kudos to your Service Dept and to Devin. Thank you Devin for your assistance in trying to get the email situation figured out even though it wasn't your problem to deal with. That should have been handled by Sales. More

by camid0420 Verified Customer Verified Customer

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They are very professional and listen to your concerns. I knew exactly what car I wanted and the price. They worked with me and i left a happy customer I knew exactly what car I wanted and the price. They worked with me and i left a happy customer More

by tigslady Verified Customer Verified Customer

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Everyone was very helpful! Chris is extremely knowledgeable and informative! He is an asset to Kia and this dealership! Chris is extremely knowledgeable and informative! He is an asset to Kia and this dealership! More

by Jlepo4 Verified Customer Verified Customer

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A nice, clean dealership with very friendly people. Overall, I am a very happy customer. Overall, I am a very happy customer. More

by FLMTNBEACHBUM Verified Customer Verified Customer

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Very poor experience. Would not recommend this dealership. Took way to long to purchase car. Had an issue after we brought car home. Was a finance issue. Would not recommend this dealership. Took way to long to purchase car. Had an issue after we brought car home. Was a finance issue. More

by lonjack4 Verified Customer Verified Customer

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It was a super easy process. They did their best to get me in a car even when I didn't think it was possible. Great job They did their best to get me in a car even when I didn't think it was possible. Great job More

by jonr1388 Verified Customer Verified Customer

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Always go above and beyond with purchasing or service ! Always pleasant! Great customer service and people skills Always pleasant! Great customer service and people skills More

by DONNA.REASOR Verified Customer Verified Customer

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We arrived pretty late into the day, almost closing for sales office, they still took great care of us with all our needs and questions. Richie was amazing and knowledgeable with our every need and all the sales office, they still took great care of us with all our needs and questions. Richie was amazing and knowledgeable with our every need and all the perks etc with our new Kia we test drove too. I would highly recommend Jenkins of Crystal River, and ask for Richie Chansky too. He still helps me after buying with any questions or concerns i have too. Thank you Jenkins of Crystal River More

by Courtney Verified Customer Verified Customer

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Was treated very kind and they tried to answer all my questions and concerns. They brought a car from another town to get the car I wanted. questions and concerns. They brought a car from another town to get the car I wanted. More

by JTHurst603 Verified Customer Verified Customer

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