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Marvin Orellana
Marvin Orellana at SIERRA CHEVROLET OF MONROVIA
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Marvin Orellana | Page 3

Service Advisor

SIERRA CHEVROLET OF MONROVIA

1450 S Shamrock Ave
Monrovia, CA 91016

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4.9
54 Reviews
4.9

54 Reviews

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54 Reviews of Marvin Orellana

March 25, 2024

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Employee Rating

Good service. No pressure to do unnecessary work. I will trust them to do future repairs. More

by ROYMIX483
Recommend Dealer
Yes

Other Employees Tagged: Joe Jimenez

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Mar 26, 2024

SIERRA CHEVROLET OF MONROVIA responded

Thank you for the positive review, Roy and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, The Sierra Chevrolet Team

March 23, 2024

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Employee Rating

Came in and didnt have to wait very long, Tanya was very profeccional helped me out and got me a ride to for my lunch. More

by gasparmolinacampos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Samantha Peinado, Terry Quinn, Tanya Ruiz, Joe Jimenez, John Twiford

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Mar 25, 2024

SIERRA CHEVROLET OF MONROVIA responded

It’s great to know that Tanya provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Sincerely, The Sierra Chevrolet Team

March 23, 2024

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My problem with my car was resolved. They also provided me with a ride, . Thanks! More

by constantino323
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Recommend Dealer
Yes
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Mar 26, 2024

SIERRA CHEVROLET OF MONROVIA responded

Thank you for your wonderful feedback, Constantino. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Sierra Chevrolet Team

March 21, 2024

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Marvin's was really professional and helpful to get my truck serviced at a timely manner even though I didn't have a appointment that day More

by derrickg695
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Recommend Dealer
Yes
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Mar 22, 2024

SIERRA CHEVROLET OF MONROVIA responded

Your compliments and kind words mean so much to us and our team, Derrick! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, The Sierra Chevrolet Team

March 14, 2024

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Marvin was extremely helpful. He was well informed and kept me updated throughout the process. More

by AJUAREZ1017
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Recommend Dealer
Yes
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Mar 15, 2024

SIERRA CHEVROLET OF MONROVIA responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Sierra Chevrolet Team

March 13, 2024

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It was easy to schedule, costumer service was great and my car was ready before the time More

by bcorrego
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Workmanship
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Recommend Dealer
Yes
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Mar 15, 2024

SIERRA CHEVROLET OF MONROVIA responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Sierra Chevrolet Team

March 11, 2024

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Sadly disappointed with my car buying experience here. It started off great and Richard was amazing! But the process to purchase was the worst I've ever experienced. I LOVE my car, and the service departm More

by SIGNMEUP
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Mar 13, 2024

SIERRA CHEVROLET OF MONROVIA responded

We would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact us directly at your earliest convenience. Thank you, we look forward to speaking with you. Sincerely, The Sierra Chevrolet Team

Mar 13, 2024

SIGNMEUP responded

You have all of my personal information including my telephone number. Feel free to contact me if you’re serious.

March 09, 2024

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Employee Rating

Good service got my car in and out as stated. all repairs done as requested. More

by RENZOALVA
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Recommend Dealer
Yes
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Mar 12, 2024

SIERRA CHEVROLET OF MONROVIA responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, The Sierra Chevrolet Team

March 08, 2024

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I purchased a work truck here really wasn’t to happy, seem like they were just trying to make the sale rather than what I really needed it for. Made a bad decision on my purchase. Should have bought some More

by bleg00
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 08, 2024

SIERRA CHEVROLET OF MONROVIA responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The Sierra Chevrolet Team

February 13, 2024

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Fast service. easy experience and it was simple to check out. great overall service experience. More

by tamrynmarie
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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Feb 15, 2024

SIERRA CHEVROLET OF MONROVIA responded

Tamryn, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Sierra Chevrolet Team

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