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Mary Akins
Mary Akins at Shottenkirk Honda Decatur

Mary Akins

Service Manager

Shottenkirk Honda Decatur

735 Beltline Rd SW
Decatur, AL 35601

4.7
26 Reviews
4.7

26 Reviews

Write a Review

26 Reviews of Mary Akins

April 23, 2024

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Shottenkirk did a wonderful job like always! They were friendly and quick. I recommend them to everyone I know. More

by ANNALYSEBERGMAN
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Farmer, Austin Layton, Benjamin Watts, Ethan Hamilton, Cassidy Cagle

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Apr 24, 2024

Shottenkirk Honda Decatur responded

ANNALY, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Honda Decatur in the future!

April 22, 2024

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Excellent service department I have never been treated so well in all my car servicing history More

by MARYAKINS38
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Yes
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Apr 24, 2024

Shottenkirk Honda Decatur responded

MARY, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

April 21, 2024

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Ethan was very articulate in his recommendations and did not push his position. He was informative. More

by SEND.HX
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Recommend Dealer
Yes

Other Employees Tagged: Ethan Hamilton, Cade Foster

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Apr 22, 2024

Shottenkirk Honda Decatur responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda Decatur!

March 23, 2024

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Fast efficient friendly service. Easy to schedule and complete the service. Thank you very much! More

by GRANNYBYRD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ethan Hamilton, Cade Foster

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Mar 25, 2024

Shottenkirk Honda Decatur responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Honda Decatur in the future!

March 13, 2024

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Came in on Saturday. Came back on Monday and could not get the same salesman. I preferred the salesman from Saturday, Kasten More

by MCDANIEL232
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Chris Farmer

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Mar 14, 2024

Shottenkirk Honda Decatur responded

On behalf of our dealership, we would like to apologize that you were not totally satisfied with your visit with us. We strive to ensure an excellent experience and since we did not provide this in your case, we want to make things right. We would appreciate the opportunity to hear more about what happened and take steps to resolve this situation. Please contact us at 256-784-0922 and ask for one of our managers.

March 01, 2024

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Great service. Timely, accurate, good follow ups and left the vehicle in excellent clean condition. A+ all the way. More

by Gene K
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Recommend Dealer
Yes

Other Employees Tagged: Ethan Hamilton, Lane Bonney, Cade Foster

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Mar 03, 2024

Shottenkirk Honda Decatur responded

Gene, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda Decatur!

February 18, 2024

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Great service. Very friendly staff and courteous. Always minimal waiting with ease. Will come back every time. More

by TEEBENNEFIELD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ethan Hamilton, Cade Foster

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Feb 20, 2024

Shottenkirk Honda Decatur responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda Decatur!

January 22, 2024

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The sales dept was a good experience, they were very interested in getting us in the right car. Since we bought the car the service dept has been great to work with, we take it for a service and they ar More

by MIKEBUTLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Farmer, Cade Foster

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Jan 23, 2024

Shottenkirk Honda Decatur responded

MIKE, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Honda Decatur!

January 04, 2024

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My service writer was professional, friendly and my truck was serviced in a very timely manner. The ease of scheduling an appointment was bonus! More

by MBBROWN0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ethan Hamilton , Valerie Jimenez

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Jan 04, 2024

Shottenkirk Honda Decatur responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

December 30, 2023

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Appointment on time, comfortable waiting room. I told them that the windshield sticker was incorrect and they suggested a monitor the oil quality through the car's computer. Also sign said car was More

by DAVID.MILNER56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ethan Hamilton

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Jan 02, 2024

Shottenkirk Honda Decatur responded

DAVID.MILNER, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Honda Decatur

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