Mason Garsee | Page 21

Everyone was very helpful. They were friendly and very professional. It was a great experience. professional. It was a great experience. More

by kathyfincannon Verified Customer Verified Customer

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Words are extra. Hello word counter, one uno dos kitty quattro dumplin spice all available after Jan 15 2022. quattro dumplin spice all available after Jan 15 2022. More

by TJOHNSON60 Verified Customer Verified Customer

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I brought my Rav4 in for it first 6 month service after purchasing it at Silsbee. The oil is still dirty and the tires looked untouched. I pulled the dip stick and rubbed it on a white rag and it is dark b purchasing it at Silsbee. The oil is still dirty and the tires looked untouched. I pulled the dip stick and rubbed it on a white rag and it is dark brown. I rubbed some new oil I have and look at the difference. No way this thin oil is new. It should be almost clear. I waiter over 2 hours and don't think anything was done to my vehicle. Silsbee is 30 minutes from where I work so it was a big hassle. I will continue to do maintenance on my own vehicles. I own 3 other cars. You cant trust anyone on your vehicle anymore. Reasons I suspect the tires were not touched...Brake dust accumulates on front wheels a lot more.NO dust on back wheels and no hand prints.I added air to the tires the first cold front this year to make the light go off. I really wanted the first oil change done because I know the filter is tight and there is a lot of contaminants in my brand new engine. More

by cory.letulle31 Verified Customer Verified Customer

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Everyone was friendly and courteous. Excellent service. Vehicle was fixed right the first time and returned to me in perfect condition. Vehicle was fixed right the first time and returned to me in perfect condition. More

by DFANETTE Verified Customer Verified Customer

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Great experience and friendly staff. A b c d e f g h I j k k More

by paulviator Verified Customer Verified Customer

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Dealer replaced 19 month old factory junk battery under warranty in timely manner and checked system warranty in timely manner and checked system More

by rpeden81 Verified Customer Verified Customer

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Sarah, Mason and Jessie took care of me right away. I couldn't have asked for better customer service. I will only use Silsbee Toyota, Silsbee, TX, for all of my vehicle needs. couldn't have asked for better customer service. I will only use Silsbee Toyota, Silsbee, TX, for all of my vehicle needs. More

by revjt Verified Customer Verified Customer

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Very prompt and thorough. No high pressure to get extra maintenance work done. Pleasant waiting room. maintenance work done. Pleasant waiting room. More

by swhite80 Verified Customer Verified Customer

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. I came in to have a key made for an older Toyota we purchased. Service was fast and Mason Garsee was very helpful. Love Silsbee Toyota! purchased. Service was fast and Mason Garsee was very helpful. Love Silsbee Toyota! More

by judy.leleux Verified Customer Verified Customer

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AWESOME EXPERIENCE! Every single time! Customer service called me to remind me I was at 5000 miles and needed to come in. Appointment was made for next morning. Greeted with a smile, learned something new called me to remind me I was at 5000 miles and needed to come in. Appointment was made for next morning. Greeted with a smile, learned something new about my vehicle features AND received a complimentary ride to work with a very nice gentleman who shared the same music interest as myself, but was willing to change the music to whatever I preferred. This is my 3rd vehicle purchase from Silsbee Toyota and I can promise it wont' be my last. From sales to customer service following the purchase - TOP NOTCH! I <3 Silsbee Toyota! More

by stacie.ford Verified Customer Verified Customer

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