Mason Moore

The truck buying process was great with Tyler. But, now I’m getting no response about about the registration for my truck. First time I called and left messages with finance and never received a c But, now I’m getting no response about about the registration for my truck. First time I called and left messages with finance and never received a call back. I ended up calling new truck sales and finally got someone to talk to. Funny how that works. Got the run around saying the wrong paperwork was sent to the dmv. I ended up meeting up with someone to get a vin check because I bought it from another state. She said wouldn’t be much longer until I received my registration. I texted her back 1 week later asking when I should expect the registration in the mail and she said she did not get enough funds from the dealer for the transaction. I called the dealer again and someone assured me they would call back the same day with an explanation and I got nothing. If communication was better I would not be writing this review but this is ridiculous at this point. Truck buying process with Tyler was amazing but after the fact.. terrible. More

by scott.mello1213 Verified Customer Verified Customer

Report | Print

twice now, I have purchased a vehicle from McFarland Ford in Rochester NH, and twice now, I have been very pleased with the experience. Nice people, no smoke and mirrors, no trying to upsell...just all-arou in Rochester NH, and twice now, I have been very pleased with the experience. Nice people, no smoke and mirrors, no trying to upsell...just all-around good folks to deal with. Matt Knezevic is a great salesman and is good humored, easy to relate to and talk to and has a great sense of humor. Puts his pants on same as we all do. Mason Moore in Finance was very thorough in explaining all the paperwork and the umpteen places that needed signatures. Again, straightforward, no tricky-talk or evasiveness. If ever there was a guy that made you feel good about signing the next 3, 4, 5 or 6 years of your financial life away, Mason is the man! :-) Frank Montmarquet in Service has been great to deal with as well. Lays it out straight and makes sure you understand what service will be performed and how much it will be, in a manner that is not intimidating or in a way that makes you think the wool is being pulled over your eyes (like some places do). Shopping for cars used to be my favorite blood sport, but now I am sorta glad it is not like the 1980's & 90's anymore. McFarland does it right. So long corner man and referee. More

by csprague426 Verified Customer Verified Customer

Report | Print

Great service, very attentive, very happy with the overall experience. Made the experience seamless and painless lol overall experience. Made the experience seamless and painless lol More

by jnsouza1980 Verified Customer Verified Customer

Report | Print

The best in the area. Attention to detail is top notch. Very responsive abd great customer service. Attention to detail is top notch. Very responsive abd great customer service. More

by majalbert67 Verified Customer Verified Customer

Report | Print

I would to Thank Mason in finance for how he was professional , courtesy on going over all the paperwork and finial sell of my 2025 Ford F150. I have purchased many of vehicles from McFarland Ford t professional , courtesy on going over all the paperwork and finial sell of my 2025 Ford F150. I have purchased many of vehicles from McFarland Ford they are a very nice respectable dealership to do business at . More

by gvcavicchi Verified Customer Verified Customer

Report | Print

This is my new Dealership, they wowed me in every way! ! No pressure, did exactly as they said!! ! No pressure, did exactly as they said!! More

by dalemarble4 Verified Customer Verified Customer

Report | Print

Matt is the Best he works with to find what you need and want. He updates you with numbers and how things are coming. He’s polite, courteous, and gives you straight answers and no xxxxxxxx . I purchased man want. He updates you with numbers and how things are coming. He’s polite, courteous, and gives you straight answers and no xxxxxxxx . I purchased many vehicles with Matt and will keep continuing to do so. Plus the finance person was polite and explained everything I needed to sign also had everything ready to go . This dealership is the best 👍👍👍👍🇺🇸🇺🇸🇺🇸🇺🇸🇺🇸 More

by gvcavicchi Verified Customer Verified Customer

Report | Print

A nice low pressure sales experience from start to finish. Lauren did a great job answering my questions online and Matt continued it in person. finish. Lauren did a great job answering my questions online and Matt continued it in person. More

by jbezanson Verified Customer Verified Customer

Report | Print

We dealt with Tim Sewall and he was great; he made everything quick and easy for us, also the person, can't remember his name in financing made thing easy for us as well, I was very happy with the who everything quick and easy for us, also the person, can't remember his name in financing made thing easy for us as well, I was very happy with the whole processing. More

by carolmackell1 Verified Customer Verified Customer

Report | Print

McFarland Ford made the purchase of a new truck very easy and quick. Will be back for future vehicles. and quick. Will be back for future vehicles. More

by japturg Verified Customer Verified Customer

Report | Print