Matt Heflin
Matt Heflin at Andrews Cadillac Mt. Juliet

Matt Heflin

Service Advisor

Andrews Cadillac Mt. Juliet

560 Pleasant Grove Rd
Mt. Juliet, TN 37122

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4.7
48 Reviews

Dealership Experience

2 yrs, 7 mos

Industry Experience

20 yrs, 5 mos

4.7

48 Reviews

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48 Reviews of Matt Heflin

March 14, 2026

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Employee Rating

The people were the best thing about this experience. From the receptionist who routed my call(s) to the young lady (Kennedy) who drove me home when my car needed to be kept overnight. Everyone was upbea More

by gdavisinwc
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Giorgio Lanata, Robert Fort , Kennedy

February 05, 2026

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First class friendly service in a beautiful facility. Service on our XT5 was on time and the customer waiting area was comfortable and well stocked. More

by rpfski
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Recommend Dealer
Yes

Other Employees Tagged: Giorgio Lanata

January 22, 2026

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Friendly staff that understood my problem and worked with me to get my car repaired in record time. More

by ram61465
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Recommend Dealer
Yes

January 07, 2026

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Very good communication, knowledge, speed of service, courtesy, waiting area with beverages and snacks, and follow-up. More

by BILL@HARLEYCOACHING.COM
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Giorgio Lanata, Robert Fort

November 29, 2025

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The whole process was seamless. The whole staff greeted me and asked if they could assist me with anything. The entire atmosphere was very pleasant. More

by Kreed13
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Recommend Dealer
Yes

October 23, 2025

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This is the best dealership and service that I have ever experienced. Don't want to go anywhere else. Great place. More

by Eddieg2018
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Giorgio Lanata, Robert Fort

October 07, 2025

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Employee Rating

Love Andrews Cadillac. Used them for years and keep going back. Never disappointed with them. More

by davidnalice
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Recommend Dealer
Yes

September 15, 2025

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First time here. Won’t be the last. I was worried about it bringing it to a Cadillac dealership and the price difference, but Andrew helped balance that out. More

by nicolee.spence
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Giorgio Lanata, Robert Fort

August 29, 2025

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Employee Rating

I have owned a lot of new vehicles. Andrews Cadillac Mt Juliet is the best. Ms. Jacobson is the smartest, friendliest-sales person I-have seen. The Service department is super. Manageme More

by jhr693237
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

July 10, 2025

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Couldn’t be more pleased with my experience at Andrews Cadillac! Thank you for the professional way you responded to my problem. More

by SWEETUM915
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Giorgio Lanata, Robert Fort

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