Matt Kuczek | Page 93

Poor experience My car battery of my Volkswagen Passat was dead after 2 years during my lease which is unheard of. I was set on replacing my battery from firestone bu My car battery of my Volkswagen Passat was dead after 2 years during my lease which is unheard of. I was set on replacing my battery from firestone but my sales guy Dino told me to go to their service department and they will "hook me up". After 2 hours at Firestone I left and went to volkswagen service to wait another 2 hours for the examination even though I told them the issue. After 2 hours they tell me they are quoting me the same exact price for the battery that firestone quoted me a few hours before and they considered that a "deal". After arguing with both the service and sales department I told them to give me my keys back and I was going to waste more of my time to go back to firestone because I didn't want to give them any business. Both my brother and myself have leased cars from this location. I told them not to contact me me again as my lease was going to end in less than a year. They have continuously tried to contact me to lease another car even after I wrote to management multiple times about my experience and to remove me from their distribution list. Never have I gotten a response or apology about my experience however they do try their best to push products. More

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Best Prices for Parts and Service of all VW Dealerships! I have been to and have dealt with and have been to almost ever VW dealership in North Jersey. Three County VW has the best prices for service and par I have been to and have dealt with and have been to almost ever VW dealership in North Jersey. Three County VW has the best prices for service and parts hands down of any VW dealership I have been to in NJ and NY. The Service department is exceptional! The Parts department is exceptional! They provide loaner vehicles at no cost to you unlike some dealerships that want to rent you a car instead and they will absolutely work with you on pricing. This dealership is the first and only one that offered me the lowest possible price right up front. When I was quoted I already knew I stepped on a diamond. Same with the Parts Department. If you bring your business here you will never have to shop around again. It will cost you money to not deal with Three County. I can not tell them enough how much I appreciate them. I have just exceeded 140K miles on my TDI and doing everything that needs to be done to get another 140K Miles has been a pleasure. Whether you get the work done here or get the parts you need to do it yourself, you are not winning unless you are use Three County VW. More

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Stress Free I just recently leased a 2017 Passat from this dealership which I'm very pleased I did. The whole sales force worked with me in getting the monthly pa I just recently leased a 2017 Passat from this dealership which I'm very pleased I did. The whole sales force worked with me in getting the monthly payment where I was comfortable with. I expressed concerns on the mileage allocated each year and management worked with me to get 15,000 miles per year on my lease agreement. If your in the market to buy or lease a car, ask for Scott and the rest of his staff and they will give you a stress free experience in getting you into your next vehicle. More

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Thumbs up! I couldn’t be happier with my experience and Three County VW. The staff is friendly and experienced. Everyone from sales to service are trustworthy an I couldn’t be happier with my experience and Three County VW. The staff is friendly and experienced. Everyone from sales to service are trustworthy and talented individuals. Three County VW is the reason my family and I have been VW customers for more than a decade. Thank you to all staff! More

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TC VW Always doing it right My 2018 Atlas is my 3rd VW from this dealer and TC have always delivered excellence from sales to service. Matter fact, between my 2nd VW and this one My 2018 Atlas is my 3rd VW from this dealer and TC have always delivered excellence from sales to service. Matter fact, between my 2nd VW and this one I've owned 3 different brands and the atlas brought me back to TC VW. The car and the dealership is the perfect combination in my book. More

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New car excellent dealer ship As always a great experience at Three CountyVolkswagen. Would recommend this dealership. I have been dealing with this place for several years &#12852 As always a great experience at Three CountyVolkswagen. Would recommend this dealership. I have been dealing with this place for several years 😊 Have been in contact with Matt for appointments and scheduling . More

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Very Positive Service Experience I needed a late afternoon last minute service appointment this past Saturday, 9/26. Just a few hours earlier the battery of my 2011 Jetta with 104000 I needed a late afternoon last minute service appointment this past Saturday, 9/26. Just a few hours earlier the battery of my 2011 Jetta with 104000 miles suddenly died. I had been advised by AAA to invest in a new battery immediately after receiving a jump. I called several Volkswagen service departments including the one 15 minutes from my home. Three County offered the best price and was actually running a special on batteries and installation. It was 2:52 pm when I spoke to Matt at Three County Volkswagen to make an appointment. I was advised that I needed to arrive to the dealership by 3:30 because that was the time the workers would start going home. I live about 30 min away and did not arrive until 3:40. I was expecting to be turned away, but Matt, the service manager, warmly greeted me and said we have been waiting for you. Within 15 minutes I had a new battery for my Jetta and I was able to continue with my very busy agenda for the day. I was very appreciative and extremely impressed with both the outstanding customer service and servicing of my car. I have leased or purchased a total of four Volkswagens in the past fifteen years. I have had my cars serviced at many different Volkswagen service departments over the years and none of them compare to the high quality of service and competitive pricing that is offered by Three County. Volkswagen. More

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