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Matt Larsen
Matt Larsen at Boucher Volkswagen Marketplace of Franklin
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Matt Larsen | Page 3

Service Manager

Boucher Volkswagen Marketplace of Franklin

6420 S 108th St
Franklin, WI 53132

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4.7
87 Reviews
4.7

87 Reviews

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87 Reviews of Matt Larsen

April 26, 2023

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Employee Rating

It was great as always. I I I I I I I I I I More

by RSCHMIDT.RRGI
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Recommend Dealer
Yes

Other Employees Tagged: David Eichstaedt, Jason Zakszewski , Brian Piper

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Apr 26, 2023

Boucher Volkswagen Marketplace of Franklin responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 22, 2023

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Service writer was very professional, making sure I understood everything that was done to my VW More

by thomas.brady
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Yes
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Apr 23, 2023

Boucher Volkswagen Marketplace of Franklin responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Thomas, please let us know.

March 31, 2023

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Nice dealer ship . Service people all friendly. Would have been a 4 or 5 star.. BUT… it was explained there would be a $150 diagnoses fee for the antenna. In his upd More

by Ecreads
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Recommend Dealer
Yes

Other Employees Tagged: David Eichstaedt

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Apr 02, 2023

Boucher Volkswagen Marketplace of Franklin responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact Matt Larsen, Service Manager at 262-525-1100 directly. Thank you again for your input, and we hope to hear from you soon.

March 22, 2023

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I thought the video supplied of my car service was awesome. I have always treasured you service to customers. Well done More

by rcrawford38@gmail.com
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Recommend Dealer
Yes

Other Employees Tagged: David Eichstaedt, Jason Zakszewski , Brian Piper

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Mar 23, 2023

Boucher Volkswagen Marketplace of Franklin responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 17, 2023

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Employee Rating

Always impressed with the service received or questions asked an answered in regards to my 2021 Tiguan. More

by VUK1958
Recommend Dealer
Yes

Other Employees Tagged: Tyler Davis

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Mar 19, 2023

Boucher Volkswagen Marketplace of Franklin responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Boucher Volkswagen Marketplace of Franklin, we look forward to having you as a valued customer for many years to come!

February 18, 2023

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Very personable tried to take care of the problem, but needed a part. They ordered the part and tried to take care of the problem in a timely manner. More

by VUK1958
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Yes
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Feb 19, 2023

Boucher Volkswagen Marketplace of Franklin responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Boucher Volkswagen Marketplace of Franklin!

January 26, 2023

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Great service from the moment we walked in. Thorough and informative on all service issues - and a comfortable wait as well. More

by CHRIS.BLAIR70
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Recommend Dealer
Yes

Other Employees Tagged: David Eichstaedt, Jason Zakszewski , Brian Piper

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Jan 26, 2023

Boucher Volkswagen Marketplace of Franklin responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Chris, and we are thrilled that you found your experience with us here at Boucher Volkswagen Marketplace of Franklin to be a positive one. Please don't hesitate to reach out if you need anything else.

December 29, 2022

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Took care of my recall, oil change and tire rotation. Finished 30 minutes earlier than estimated time, even after three power outages. Great job. More

by ANTHONY.SHERWIN
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Recommend Dealer
Yes

Other Employees Tagged: Justin Zantow, Sean Christofferson, David Eichstaedt, Jason Zakszewski , Brian Piper

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Dec 30, 2022

Boucher Volkswagen Marketplace of Franklin responded

Thank you! It has been a pleasure serving you, Anthony. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Boucher Volkswagen Marketplace of Franklin, we look forward to having you as one of our valued customers for many more years to come!

December 15, 2022

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Courteous, fast,suggested needing additional information and pricing friendly and respectful and comfortable wait area More

by 2bnoahb
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Recommend Dealer
Yes
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Dec 16, 2022

Boucher Volkswagen Marketplace of Franklin responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 09, 2022

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I only wanted to drop my car off for a next day oil change ! It wasn’t busy at all at 4;00 and they offered to do it then and for it done in a quick manner! Send my ride on his way and I didn’t need More

by JULIEREZASH
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Recommend Dealer
Yes

Other Employees Tagged: David Eichstaedt, Jason Zakszewski , Brian Piper

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Nov 10, 2022

Boucher Volkswagen Marketplace of Franklin responded

Thank you for choosing Boucher Volkswagen Marketplace of Franklin. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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