Matt Nelson | Page 14

Wonderful Experience!!! Working with Sue Lano on the purchase of our new Ridgeline was a wonderful experience...She was totally professional, knowledgeable and friendly. The Working with Sue Lano on the purchase of our new Ridgeline was a wonderful experience...She was totally professional, knowledgeable and friendly. The Finance people were also Excellent!!!! Bob and Bonnie Holewa More

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Enjoyable experience Hopkins Honda helped us find the best car for our needs. Our Sales and Finance people asked all the right questions to maximize our experience and wer Hopkins Honda helped us find the best car for our needs. Our Sales and Finance people asked all the right questions to maximize our experience and were super speedy. Somehow I felt happy to be there and find a great set of 'wheels' that should keep us happy for a long time. More

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Excellent experience. Sue, Bonnie, Leonard were great. It was a quick turnaround and all were friendly and willing to answer questions. We especially appreciated the dealer Sue, Bonnie, Leonard were great. It was a quick turnaround and all were friendly and willing to answer questions. We especially appreciated the dealerships willingness to make a fair deal during the busy time. More

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New 3 year Lease Harrison Engelby invited me to test drive now that my Honda Fit lease was up & I expressed interest in a larger auto. Being a widow & never attempting Harrison Engelby invited me to test drive now that my Honda Fit lease was up & I expressed interest in a larger auto. Being a widow & never attempting this on my own before, he patiently and expertly guided me through each of the vehicles’ features and accompanied me on the test drives, giving helpful advice. When I made my decision, he seemlessly handed me off to financing until it was all signed, sealed and he delivered my beautiful new Taffeta White Civic. AND he was kind enough to “harvest” the things I left behind in my Fit until I return from vacation. Now that is a real “stand up” guy in my book Well done, Harrison! More

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We Asked for the best! We were new to this dealership and when I called in, I asked the receptionist for their best female salesperson. She said that would be Sue Lano and We were new to this dealership and when I called in, I asked the receptionist for their best female salesperson. She said that would be Sue Lano and she preempted almost every question we had. Very organized, asked others in the dealership for help with financing, etc. and made sure all of our needs were met. She spent much time going over all the details of the new vehicle during the delivery and has since called to make sure we didn't have more questions. I would highly recommend her!! More

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Great Service Just leased my third Honda CRV from Hopkins. Sue, Len and the crew did a wonderful job putting us into a new 2018 to replace our 2016. To make things Just leased my third Honda CRV from Hopkins. Sue, Len and the crew did a wonderful job putting us into a new 2018 to replace our 2016. To make things even better, they sold my 2016 to our daughter and family. They have a small town dealer attitude in a very big urban area and make you feel like family when you stop in. Highly recommended. More

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Great experience The whole buying experience went very well. The sales rep took the time to show and explain what features were included with the models I was interest The whole buying experience went very well. The sales rep took the time to show and explain what features were included with the models I was interested in, so I was able to make the best choice. Both the sales and finance reps were friendly and easy-going so I never felt pressure to commit to anything I didn't want. If you're looking for a Honda, you can't go wrong with this place! More

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Great buying experience We are long-time Honda owners, having purchased 4 over the years (3 since 2006). This is the second Honda purchased from Hopkins Honda and we do all o We are long-time Honda owners, having purchased 4 over the years (3 since 2006). This is the second Honda purchased from Hopkins Honda and we do all our service there. Service department has been wonderful to deal with over the years; can't say I have ever had a bad experience dealing with anyone at the dealership. Natasha has been great in helping us bring together a competitive deal in a timely manner on the 2018 CRV we just purchased. The experience of taking delivery was first rate, all accessories installed and ready, a thorough briefing on all the technology in the vehicle, a straight-forward process with the finance person (Matt), having obtained a great finance deal too. Natasha is very personable and was as nice and understanding throughout the process as she could be. More

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Bonnie erased any old stereotypes I’ve had of car salespeopl My experience purchasing a Pilot from Honda was finessed in all ways possible by Bonnie Pipkorn. My whole family was impressed by her knowledge and p My experience purchasing a Pilot from Honda was finessed in all ways possible by Bonnie Pipkorn. My whole family was impressed by her knowledge and professionalism coupled with her warmth and sense of humor and willingness to go an extra mile to help me out. It has been a pleasure working with her. Matt Nelson was also quite helpful and easy to work with, making the paperwork understandable. Thank you both. More

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Can't Wait to Buy My Next Car at Luther Hopkins Honda! Kostas was so patient and complete in his explanations of vehicle features and comparisons. He is extremely knowledgeable about the products and all Kostas was so patient and complete in his explanations of vehicle features and comparisons. He is extremely knowledgeable about the products and all the features. We asked a LOT of questions both during the shopping process and after the buying decision was made and he never showed signs of becoming impatient. We never felt rushed or pressured to buy anything or buy anything more. As a result, I will recommend Kostas & LHH to others and we will buy again. I am a "net promoter - 10." Matt was also very helpful, patient and no pressure. Great experience. More

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