Matt O'Brien
Matt O'Brien at York Chrysler Dodge Jeep Ram of Plainfield
Refer Me

Matt O'Brien | Page 6

Service Advisor

York Chrysler Dodge Jeep Ram of Plainfield

2695 E Main St
Plainfield, IN 46168

Contact Me
4.3
65 Reviews
4.3

65 Reviews

Write a Review

65 Reviews of Matt O'Brien

August 03, 2023

Dealership Rating
Employee Rating

Work was taken care of quickly, even though I was late for my appointment. Every item was addressed 100%. Tech was extremely polite. More

by djeannette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 03, 2023

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you for taking the time to share your feedback with us. Matt and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jamie Freeman Service Manager

August 03, 2023

Dealership Rating
Employee Rating

Communication was good, up on picking up my vehicle I asked questions and they were answered by the service manager. He took the time to discuss my problems. More

by JACSOJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 03, 2023

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you so much for your excellent review! We are so glad that Matt had the opportunity to work with you, and we are thrilled that you found your experience with us here at York Chrysler Dodge Jeep Ram of Plainfield to be a positive one. Please don't hesitate to reach out if you need anything else. Jamie Freeman Service Manager

July 28, 2023

Dealership Rating
Employee Rating

Took me on short notice. Very friendly and efficient. Great service. The cruise control would not engage. More

by aliceajackson
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 31, 2023

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Alicea, and we are thrilled that you found your experience with us here at York Chrysler Dodge Jeep Ram of Plainfield to be a positive one. Please don't hesitate to reach out if you need anything else. Jamie Freeman Service Manager

July 27, 2023

Dealership Rating
Employee Rating

Everything went well when I visited for my oil and filter change. The work they are doing inside looks great. More

by WNANCE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 28, 2023

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at York Chrysler Dodge Jeep Ram of Plainfield to be a positive one. Please don't hesitate to reach out if you need anything else. Jamie Freeman Service Manager

July 22, 2023

Dealership Rating
Employee Rating

Went to repair passenger seat message not working. Still not working and now alm not working. Have scheduled a return trip. More

by dan.lyons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 24, 2023

York Chrysler Dodge Jeep Ram of Plainfield responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, Dan, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Rick Haeick rhaeick@yorkautomotive.com

July 21, 2023

Dealership Rating
Employee Rating

This was a great place to get your vehicle in and out great service. 👍 A+ More

by ronmcd71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Miguel Squadrito, Josh Herington , Bridget Thomas, Steve Wheat

Jul 24, 2023

York Chrysler Dodge Jeep Ram of Plainfield responded

Thanks for sharing about your experience with York Chrysler Dodge Jeep Ram of Plainfield. We appreciate your business and hope to see you again soon! Jamie Freeman Service Manager

July 06, 2023

Dealership Rating
Employee Rating

We were having to unexpectedly replace a vehicle and went to York because their service department has taken such good care of us. We had the same excellent treatment in our purchase! Even as we went to our More

by Mgustafson
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Rodney Taylor, Miguel Squadrito, Josh Herington , Sean McDermott, Rodney Taylor, Bridget Thomas, Steve Wheat

Jul 07, 2023

York Chrysler Dodge Jeep Ram of Plainfield responded

Here at York Chrysler Dodge Jeep Ram of Plainfield, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Rick Haeick General Manager

June 30, 2023

Dealership Rating
Employee Rating

This deals hip has certified mechanic that do very detailed inspection of your vehicle. Ver professional service department. More

by gscissorhands
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Miguel Squadrito, Josh Herington , Bridget Thomas, Steve Wheat

Jul 03, 2023

York Chrysler Dodge Jeep Ram of Plainfield responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing York Chrysler Dodge Jeep Ram of Plainfield! Jamie Freeman Service Manager

June 25, 2023

Dealership Rating
Employee Rating

They had my van for 11 weeks. Very little communication unless I contacted them. Once they finally started working on it, it was done within a week. I realize they had to work wit More

by Angela
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Josh Herington

Jun 26, 2023

York Chrysler Dodge Jeep Ram of Plainfield responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, Angela, please feel free to reach out directly. We’re sorry your visit didn’t go as planned and would love the opportunity to touch base with you and address your concerns once we’ve been able to get the whole story. Jamie Freeman Service Manager

June 22, 2023

Dealership Rating
Employee Rating

Everyone is very friendly , and helpful. The building is also always very clean and neat More

by QAKK77
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Bridget Thomas

Jun 23, 2023

York Chrysler Dodge Jeep Ram of Plainfield responded

Thanks for sharing about your experience with York Chrysler Dodge Jeep Ram of Plainfield. We appreciate your business and hope to see you again soon! Jamie Freeman Service Manager

...
6

Dealership Inventory (394 Vehicles)

new 2024 Jeep Gladiator car, priced at $61,339
2024 Jeep Gladiator
new
White exterior
Automatic
Four-wheel Drive
new 2024 Jeep Gladiator car, priced at $64,707
2024 Jeep Gladiator
new
Blue exterior
Automatic
Four-wheel Drive
new 2024 Jeep Gladiator car, priced at $64,707
2024 Jeep Gladiator
new
Gray exterior
Automatic
Four-wheel Drive
new 2024 Jeep Wrangler car, priced at $44,561
2024 Jeep Wrangler
new
White exterior
Automatic
Four-wheel Drive
new 2023 Ram 1500 car, priced at $70,499
2023 Ram 1500
new
Blue exterior
Automatic
Four-wheel Drive
new 2024 Jeep Compass car, priced at $28,887
2024 Jeep Compass
new
Blue exterior
Automatic
Four-wheel Drive