Friendly and fast service.
Great work and will come back again. Waiting area very clean
Great work and will come back again. Waiting area very clean
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by MaryAnn
Verified Customer
Verified Customer
Service Price Transparency
Sep 01, 2025 -
Klamath Falls Toyota responded
Thanks for sharing about your experience with Klamath Falls Toyota. We appreciate your business and hope to see you again soon!
Best Regards,
Matt Snipes
Service Manager
msnipes@lithia.com
Curtiest, respectful, quality service,
Quick, I highly
recommend. Would return. Dependable and knowledgeable service. Always comfortable and clean lobby.
recommend. Would return. Dependable and knowledgeable service. Always comfortable and clean lobby.
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by Hodgedonvenessa
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Donnie Hodge
Aug 30, 2025 -
Klamath Falls Toyota responded
Thank you for choosing Klamath Falls Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
Best Regards,
Matt Snipes
Service Manager
msnipes@lithia.com
no pressure buying here good deals a good people working
. cars are reputable. and not just xxxx shined and thrown out front .
. cars are reputable. and not just xxxx shined and thrown out front .
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by ALANBOLEK
Verified Customer
Verified Customer
Aug 23, 2025 -
Klamath Falls Toyota responded
Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!
Best Regards,
Juan Maldonado
General Manager
juanmaldonado@lithia.com
All their employees I dealt with were extremely nice and
pleasant
And I do enjoy that they had complimentary water and the facilities were extremely clean and lovely
pleasant
And I do enjoy that they had complimentary water and the facilities were extremely clean and lovely
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by Angela Hunsaker
Verified Customer
Verified Customer
Service Price Transparency
Aug 19, 2025 -
Klamath Falls Toyota responded
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Klamath Falls Toyota, we look forward to having you as a valued customer for many years to come!
Best Regards,
Matt Snipes
Service Manager
msnipes@lithia.com
Always quick and courteous service, knowledgeable, and
ready to help great place to do business.
ready to help great place to do business.
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by edvoskanian
Verified Customer
Verified Customer
Service Price Transparency
Aug 15, 2025 -
Klamath Falls Toyota responded
Thanks for sharing about your experience with Klamath Falls Toyota. We appreciate your business and hope to see you again soon!
Best Regards,
Matt Snipes
Service Manager
msnipes@lithia.com
They are very professional and polite.
They haven't tried to pull the wool over my eyes. I worked in a dealership doing what they do for 23 years . I would know if tried to pull something
They haven't tried to pull the wool over my eyes. I worked in a dealership doing what they do for 23 years . I would know if tried to pull something on me.
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by Grannysmith08
Verified Customer
Verified Customer
Service Price Transparency
Aug 11, 2025 -
Klamath Falls Toyota responded
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Best Regards,
Matt Snipes
Service Manager
msnipes@lithia.com
Good service everyone's friendly and helpful.
The work to be done was done in a very timely manor. The mechanics are obviously doing their jobs well, have never had to bring any of my vehicles
The work to be done was done in a very timely manor. The mechanics are obviously doing their jobs well, have never had to bring any of my vehicles back for same problem.
Shout out to all of the service reps, can't remember all their names, but Francisco, Donnie, Manny, and Matt. They all seem to work well together.
I put a rating of 4, even though they are all good, but there is always room for improvement, no one is or will ever be perfect.
Looking forward to your question asking how I would rate quality of work performed, it would be hard, cause I don't know what the before and after looked like of what was worked on. But it seems to be running alright so I guess it's good.
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by NONE25
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Francisco, Donnie, Manny.
Aug 10, 2025 -
Klamath Falls Toyota responded
Thanks for sharing about your experience with Klamath Falls Toyota. We appreciate your business and hope to see you again soon!
Best Regards,
Matt Snipes
Service Manager
msnipes@lithia.com
Thank you so much.
I always receive great service at Lithia Toyota, you all are fantastic.
I always receive great service at Lithia Toyota, you all are fantastic.
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by Julie Kraan
Verified Customer
Verified Customer
Service Price Transparency
Aug 05, 2025 -
Klamath Falls Toyota responded
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
Best Regards,
Matt Snipes
Service Manager
msnipes@lithia.com
Great service, respectful.
Met all my service needs. Clean and comfortable while waiting for my vehicle
Met all my service needs. Clean and comfortable while waiting for my vehicle
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by Hodgedonvenessa
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Donnie Hodge
Jul 26, 2025 -
Klamath Falls Toyota responded
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Klamath Falls Toyota, we look forward to having you as a valued customer for many years to come!
Best Regards,
Matt Snipes
Service Manager
msnipes@lithia.com
Went in to get my oil changed, iIT was changed in about
30 to 40 minutes. And I was out
30 to 40 minutes. And I was out
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by SHASTA1056
Verified Customer
Verified Customer
Service Price Transparency
Jul 25, 2025 -
Klamath Falls Toyota responded
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
Best Regards,
Matt Snipes
Service Manager
msnipes@lithia.com