Matthew Dombrowski

We scheduled a transmission flush and service with Subaru of Utica. I picked up the car and noticed the trans fluid was the same color (brownish red) so I called and asked if they did the work and was assure of Utica. I picked up the car and noticed the trans fluid was the same color (brownish red) so I called and asked if they did the work and was assured it was. I asked why the fluid was red, and not blue like the new oil. Mech told me all they did was drain 4 quarts and refill 4 quarts. $350 for a quick drain and fill and I can garrentee they didn't even do that....... Avoid this place. More

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Brought in our 2019 Outback for oil change & tire rotation. It was quick and the service man at the desk, Tyler, was great! We looked at new Outback’s. But unfortunately, my husband doesn’t thin rotation. It was quick and the service man at the desk, Tyler, was great! We looked at new Outback’s. But unfortunately, my husband doesn’t think we need a new one……….booo hoooo…. Our 2019 is low mileage!! So I guess we’ll drive it another 6 years (not if I have my way)……..BUT…….. I am NOT HAPPY WITH THE 2026 OUTBACK STYLE……… It looks like an extended Forrester……….. I’ll be thinking about that 2025 Outback I saw on your lot………it was NICE!!!!! More

by DYUENGER Verified Customer Verified Customer

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Best place to service vehicle at! Definitely will be coming again! They are very fast Definitely will be coming again! They are very fast More

by CAYLEECROSSMAN05 Verified Customer Verified Customer

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Very courteous service. Completed the work in a timely manner. They have a very nice waiting area a TV and drinks! Completed the work in a timely manner. They have a very nice waiting area a TV and drinks! More

by RETMIL21 Verified Customer Verified Customer

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First time Subaru owner and first time dealing with Subaru of Utica. Great for both Subaru of Utica. Great for both More

by dmac846 Verified Customer Verified Customer

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Subaru of Utica makes it so easy to get my car serviced. I love the drive-in and park option so you can stay out of the weather. Fast, accurate and pleasant service. I love the drive-in and park option so you can stay out of the weather. Fast, accurate and pleasant service. More

by ACLONG69 Verified Customer Verified Customer

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Courteous polite service. Fast evaluation and diagnosis. No issues after picking up car. 5 star experience Fast evaluation and diagnosis. No issues after picking up car. 5 star experience More

by PTHOMAS545 Verified Customer Verified Customer

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My potential work is always explained in detail with upfront pricing. Subaru America and the local branch is easy to work with and guarantee their work! upfront pricing. Subaru America and the local branch is easy to work with and guarantee their work! More

by JMICHEL7249 Verified Customer Verified Customer

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Great service and very friendly. Explained everything to me with concern that I was ok with everything Explained everything to me with concern that I was ok with everything More

by M.BELFIELD Verified Customer Verified Customer

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They are very attentive to your needs and try to accommodate in the best possible way! accommodate in the best possible way! More

by JOHNWIZ451 Verified Customer Verified Customer

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