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Matthew Fuchs

Overview Reviews (216) Inventory (194)

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Matthew Fuchs

Service Advisor

Salerno Duane Chrysler Jeep

267 Broad St
Summit, NJ 07901

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4.7

216 Reviews

Overview Reviews (216) Inventory (194)

Dealership Experience

3 yrs

Industry Experience

9 yrs, 10 mos

Languages Spoken

English

4.7

216 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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216 Reviews of Matthew Fuchs

May 15, 2025

Dealership Rating

Employee Rating

Service was great. I appreciated the texting of vehicle status. Matthew was friendly and knowledgeable. Thanks! I appreciated the texting of vehicle status. Matthew was friendly and knowledgeable. Thanks! More

by WA2LAN

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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May 16, 2025 -

Salerno Duane Chrysler Jeep responded

Thank you for your 5-star review! We're glad to hear you had a great experience and appreciated the vehicle status updates via text. Matthew will be happy to know that his friendly and knowledgeable service made a positive impact. Thanks again, and we look forward to assisting you in the future!

May 07, 2025

Dealership Rating

Employee Rating

It was a very efficient and client-friendly experience! i appreciate the speed and fast turnaround and professionalism by all. i appreciate the speed and fast turnaround and professionalism by all. More

by ducharme.thomas

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Bill Tegethoff, Felicia Wardrick, Paul Bonilla

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May 16, 2025 -

Salerno Duane Chrysler Jeep responded

Thank you for your wonderful feedback and 5-star review! We're thrilled to hear that you had an efficient and client-friendly experience. It's great to know that our team's speed, turnaround, and professionalism met your expectations. We truly appreciate your kind words and look forward to serving you again in the future!

May 04, 2025

Dealership Rating

Employee Rating

Efficient, good communication, friendly. The dealership was able to diagnose and address the issue with my vehicle in a timely manner. The dealership was able to diagnose and address the issue with my vehicle in a timely manner. More

by hielomari

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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May 16, 2025 -

Salerno Duane Chrysler Jeep responded

Thank you for sharing your experience and for the 5-star review! We're glad to hear you found our team efficient, communicative, and friendly. It's great to know we were able to diagnose and resolve the issue with your vehicle quickly. We appreciate your feedback and look forward to serving you again!

May 01, 2025

Dealership Rating

Employee Rating

Matt service advisor was very helpful and professional. He did a great job. I would recommend this dealership. He did a great job. I would recommend this dealership. More

by Produce King

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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May 16, 2025 -

Salerno Duane Chrysler Jeep responded

Thank you for the great feedback and 5-star review! We're happy to hear Matt provided helpful and professional service—he’ll be glad to know he made a positive impact. We truly appreciate your recommendation and look forward to serving you again in the future!

April 24, 2025

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Employee Rating

Easy peasy, courteous and prompt service. Matthew was knowledgeable and thorough. See you in six months!! Matthew was knowledgeable and thorough. See you in six months!! More

by torres.robert

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Apr 24, 2025 -

Salerno Duane Chrysler Jeep responded

Thank you for the great review! We're so glad to hear everything was easy and smooth for you. Matthew will be happy to know his knowledge and thoroughness made a difference. We appreciate your kind words and look forward to seeing you again in six months!

April 20, 2025

Dealership Rating

Employee Rating

Left car night before got all done by noon time. All were very knowledgeable and courteous. All were very knowledgeable and courteous. More

by schicktennis

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Bill Tegethoff, Felicia Wardrick, Paul Bonilla

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May 16, 2025 -

Salerno Duane Chrysler Jeep responded

Thank you for your kind words and 5-star review! We're glad everything was completed by noon and that dropping off the night before worked well for you. It's great to hear our team was knowledgeable and courteous—we’ll be sure to share your feedback with them. We appreciate your support!

April 18, 2025

Dealership Rating

Employee Rating

Service and staff were very helpful. They turned around the repair as quickly as they committed to. They turned around the repair as quickly as they committed to. More

by cdost0

Verified Customer

Recommend Dealer

Yes

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May 16, 2025 -

Salerno Duane Chrysler Jeep responded

Thank you for the great feedback and 5-star review! We're happy to hear our team was helpful and that we delivered on our repair timeline. It means a lot to know we met your expectations, and we appreciate you taking the time to share your experience!

April 13, 2025

Dealership Rating

Employee Rating

Good customer service 👍🏾 I was very pleased with the way I was treated, from the outside staff to the inside.. way I was treated, from the outside staff to the inside.. More

by bbarnette44

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Bill Tegethoff, Felicia Wardrick, Paul Bonilla

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Apr 24, 2025 -

Salerno Duane Chrysler Jeep responded

Thank you so much for the kind words! We're glad to hear you had a great experience from start to finish—our team inside and out truly appreciates it. We’re always here to provide top-notch service and look forward to seeing you again!

March 26, 2025

Dealership Rating

Employee Rating

Everyone was professional and courteous. The service department did and excellent job. They met all of my expectations. Thank you. The service department did and excellent job. They met all of my expectations. Thank you. More

by berickson493

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Bill Tegethoff, Felicia Wardrick, Paul Bonilla

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March 26, 2025

Dealership Rating

Employee Rating

Quick service. Easy to make an appointment. Good communication to make the appointment and also status of work. Easy to make an appointment. Good communication to make the appointment and also status of work. More

by ANDREW.C.WEBB

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 27, 2025 -

Salerno Duane Chrysler Jeep responded

Thank you for your 5 star review!

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