Matthew Kline

It was a big disappointment. The service took forever and they didn’t even vaccum the car after 3 hours of work. They said it would take 1 1/2 to 2 hours. It took 3 and the com The service took forever and they didn’t even vaccum the car after 3 hours of work. They said it would take 1 1/2 to 2 hours. It took 3 and the communication at the end fell completely apart. I will use Hingham from now on even though I bought the car in Sharon More

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Friendly efficient service and my car was ready 2 days early!! The communicate the plan before starting the work and provide options whenever possible to save some money. early!! The communicate the plan before starting the work and provide options whenever possible to save some money. More

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Was the easiest experience. The nicest and most comfortable dealership I’ve ever been. They were quick, but ensure I was able to ask all my questions and gave me thorough answer The nicest and most comfortable dealership I’ve ever been. They were quick, but ensure I was able to ask all my questions and gave me thorough answers on paper and in person. More

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Great service department. Competent and knowledgeable employees. Great communication. They even showed me a video of my inspection. They don’t try to gauge you with add on ser Competent and knowledgeable employees. Great communication. They even showed me a video of my inspection. They don’t try to gauge you with add on services or steal from your car as other dealerships have done in my past. They even cleaned my car mats when they washed my car. More

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Hi… I bought a Lexus here last week and visited the service department Thursday to get my inspection sticker and car registration. Matthew Klein was my service quote consultant. He is personable and service department Thursday to get my inspection sticker and car registration. Matthew Klein was my service quote consultant. He is personable and friendly and I am impressed and pleased with how we handled my whole experience. He was clearly quite busy, yet when we were together, I had his full attention. We discussed what they would do to my car the process in time needed. I did throw him a curveball and asked him to take off the roof crossfires: he was not expecting this yet can handle it easily and in stride at the NT even offered a car was ( I accepted :-) I have been going to dealerships for service for decades, and I’ve never been treated as well. I left feeling like a valued customer. I have some other dealership options for Lexus service that are a little more convenient, but after my experience with Matthew, I will return to the dealership for future service needs. Kevin R More

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Herb Chambers Lexus has always done a great job servicing our RX350. Friday was not an exception. Matt was professional and cordial. The service was efficient and done well. We appreciate their efforts. our RX350. Friday was not an exception. Matt was professional and cordial. The service was efficient and done well. We appreciate their efforts. More

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Excellent service from start to finish, excellent customer service , all personnel were great everything I and more. I would recommend Lexus of Sharon to everyone. customer service , all personnel were great everything I and more. I would recommend Lexus of Sharon to everyone. More

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Excellent service, servicing my vehicles for more than 10 years, always prompt with the diagnosis and resolution years, always prompt with the diagnosis and resolution More

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Very good service. They take very good care of me and do not do unnecessary work. They take very good care of me and do not do unnecessary work. More

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Cordial, friendly treatment. Excellent facilities. Comfortable waiting area with a varied menu. The staff could not have been more helpful. Excellent facilities. Comfortable waiting area with a varied menu. The staff could not have been more helpful. More

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