Matthew M.
Matthew M. at Vision Hyundai Henrietta Rochester
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Matthew M.

Service Advisor

Vision Hyundai Henrietta Rochester

2525 West Henrietta Rd
Rochester, NY 14623

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4.8
73 Reviews

Dealership Experience

4 yrs, 9 mos

4.8

73 Reviews

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73 Reviews of Matthew M.

May 03, 2024

Dealership Rating
Employee Rating

From sales Tim to parts helping us with a headlight issue to service all wonderful. More

by DONNA320
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 03, 2024

Vision Hyundai Henrietta Rochester responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 03, 2024

Dealership Rating
Employee Rating

Great service from everyone in the service department. I was kept up to date on everything. More

by MSEBY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Chevier , Stephanie

May 03, 2024

Vision Hyundai Henrietta Rochester responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 30, 2024

Dealership Rating
Employee Rating

Super efficient service and enjoyable to work with. Thank you for taking such great care of us. More

by JOEROXSTROM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Chevier, Tylor Barnhart

May 01, 2024

Vision Hyundai Henrietta Rochester responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 30, 2024

Dealership Rating
Employee Rating

Matt and the whole team at Vision Hyundai were very helpful. First they gave us a new engine at no charge because of the built-in hundred thousand mile warranty on it. That still didn’t fix the engine More

by LYGREVE
Workmanship
Recommend Dealer
Yes

Other Employees Tagged: Mike J., Matt Chevier

May 01, 2024

Vision Hyundai Henrietta Rochester responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 30, 2024

Dealership Rating
Employee Rating

They did a great job friendly willing to answer any questions and answer any questions. More

by BRENDADJB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 01, 2024

Vision Hyundai Henrietta Rochester responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 29, 2024

Dealership Rating
Employee Rating

Dealership adequately completes the service requested in a reasonable time frame and addresses all issues. More

by brandonm.ellis99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Chevier

May 01, 2024

Vision Hyundai Henrietta Rochester responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 27, 2024

Dealership Rating
Employee Rating

Service was fast and smooth. I waited at their waiting room, they had coffee and snacks. More

by iktotul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 01, 2024

Vision Hyundai Henrietta Rochester responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

April 26, 2024

Dealership Rating
Employee Rating

Service was done timely and finished as promised. Nothing worst than an inaccurate time quote More

by Hubroch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 01, 2024

Vision Hyundai Henrietta Rochester responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

April 19, 2024

Dealership Rating
Employee Rating

I went in for a oil change and tire rotation, but the receipt doesn't show that the tires were rotated. I am also still having issues with my blue tooth connection. More

by sterling6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 24, 2024

Vision Hyundai Henrietta Rochester responded

We appreciate your feedback and are eager to better your return experience.

April 17, 2024

Dealership Rating
Employee Rating

Service department went above and beyond to address my questions and concerns regarding my new vehicle. They took care if it in a timely fashion. Thank you. More

by Brendan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tylor Barnhart

Apr 18, 2024

Vision Hyundai Henrietta Rochester responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

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