Matthew Pavone
Matthew Pavone at Bob Rohrman Schaumburg Kia

Matthew Pavone

Parts Manager

Bob Rohrman Schaumburg Kia

1100 E Golf Rd
Schaumburg, IL 60173

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57 Reviews

Hometown: Chicago, IL How Long Employed at Schaumburg Kia: 5+ years How Long in Car Business: 20+ years Hobbies: Fishing, Guitar Favorite Vehicle: '70 Chevy Chevelle Favorite Food: Pasta Favorite Song: Stairway to Heaven - Led Zeppelin Favorite Movie: Fear and Loathing in Las Vegas Favorite Vacation Spot: Anywhere other than IL!

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57 Reviews

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57 Reviews of Matthew Pavone

January 15, 2023

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Employee Rating

Friendly people pleasant to work with from chosing a vehicle, ordering being kept informed. The finance manager was great. The delivery preocess was exceptional. Thanks to to all More

by THUMB3516
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 16, 2023

Bob Rohrman Schaumburg Kia responded

Thank you for the review! We appreciate the kind feedback and hope to see you again at Bob Rohrman Schaumburg Kia. Safe travels!

January 13, 2023

Dealership Rating
Employee Rating

The service staff really take care of you. They are under staffed but are on top of things More

by RONCFISH67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Fil Principato, Isaac Hidder , Christian and Rodrigo

Jan 13, 2023

Bob Rohrman Schaumburg Kia responded

Thank you for the great review! We appreciate your support and hope to see you back again at Bob Rohrman Schaumburg Kia. Safe travels!

December 01, 2022

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Employee Rating

Fantastic service personal Issac and Christian are phenomenal They both deserve raises and to be recognized More

by Operationjj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christian Medina, Isaac Hidder

Dec 01, 2022

Bob Rohrman Schaumburg Kia responded

Thank you for the review! We're glad that Issac and Christian were helpful and wonderful to work with. See you again next time here at Bob Rohrman Schaumburg Kia!

November 25, 2022

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Best service center ever. The staff is amazing and honest. They never try to do repairs that are not needed. Total honesty More

by Operationjj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 26, 2022

Bob Rohrman Schaumburg Kia responded

Thanks for sharing about your experience with Schaumburg Kia. We appreciate your business and hope to see you again soon!

November 16, 2022

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Employee Rating

Schaumburg Kia is where I get great service that I can trust! Filippo Principato the service manager really knows what it takes to run a great service department. His team is very engaged and helping cust More

by fioreton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Fil Principato, Isaac Hidder , Brianna Modugno

Nov 16, 2022

Bob Rohrman Schaumburg Kia responded

We are proud to hear that Filippo, Isaac, and our wonderful team here at Bob Rohrman Schaumburg Kia have earned your trust! Thank you for the 5-stars, and come by anytime you need!

November 04, 2022

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Employee Rating

I love my kia dealership we have been in relations for years. Bobby the service manager is excelent with his customers he get to know you in several wals always professional with everyone and give Aweso More

by KLEAN4KING
Recommend Dealer
Yes
Nov 04, 2022

Bob Rohrman Schaumburg Kia responded

Thank you for always trusting Bobby and the Bob Rohrman Schaumburg Kia team to get the job done. We're happy that you can always count on us!

July 14, 2022

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Employee Rating

Hard time getting second car key still waiting and I hope that you have sent my payoff to capital one and every time I call and ask for someone i get their voicemail ? More

by WILLIAMMACK731
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tiffany Tremmel, Aldo Rodriquez , Michael Mallory

Jul 14, 2022

Bob Rohrman Schaumburg Kia responded

Thank you for sharing your experience with us. Please don't hesitate to reach out to us directly if you have any questions or concerns. We truly appreciate your business and hope to see you again!

June 28, 2022

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The staff was very attentive and professional. The addressed my issue promptly and put me at ease. It was a pleasure. Thanks for you’re service More

by WJW3860
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 28, 2022

Bob Rohrman Schaumburg Kia responded

It was a pleasure to assist you today! Thanks for stopping in and leaving us a five-star review. See you down the road and drive safely! -The Bob Rohrman Schaumburg Kia Team

June 08, 2022

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Employee Rating

Everyone was very nice and courteous very helpful and knowledgeable and even give me a ride home and pick me up. More

by SCONJARDI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tiffany Tremmel, Daina Barthel, MarK Robles , Juan Aranda, Anthony Longobardi

Jun 08, 2022

Bob Rohrman Schaumburg Kia responded

Courteous and helpful is how we strive to be! Thank you for the wonderful review and for choosing Bob Rohrman Schaumburg Kia!

Jun 08, 2022

SCONJARDI responded

Great job with you employees.

June 03, 2022

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Employee Rating

Filippo the service manager and his team does a great job taking care of my car. I trust them with my car and they always do a great job. I highly recommend service at Bob Rohrman Schaumburg Kia Tony F More

by fioreton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Fil Principato , Isaac

Jun 03, 2022

Bob Rohrman Schaumburg Kia responded

We deeply appreciate your continued support, Tony! It is great to see that Filipo and the team are providing you with excellent service that keeps you coming back to Bob Rohrman Schaumburg Kia for your service needs.

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