Matthew Saunders
Matthew Saunders at Waite Toyota

Matthew Saunders

Finance Manager

Waite Toyota

18406 US-11
Watertown, NY 13601

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5.0
157 Reviews

Dealership Experience

6 yrs

Industry Experience

31 yrs

5.0

157 Reviews

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157 Reviews of Matthew Saunders

August 23, 2025

Dealership Rating
Employee Rating

All the staff were professional, patient & worked with me to meet my needs as a customer. After the purchase was made the representative took his time to go over everything & answered any questions that I ha More

by mjackson6481
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 26, 2025

Waite Toyota responded

Thank you for sharing!

August 20, 2025

Dealership Rating
Employee Rating

This is my 3rd vehicle bought from you guys since 1989 & over the 35+ years you have continued to provide great customer service More

by randyrobertredmond
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steven Malbouf

Aug 26, 2025

Waite Toyota responded

We appreciate your continued support Randy!

July 04, 2025

Dealership Rating
Employee Rating

great place to buy. People are great. Sales and service. I have been going there for years. More

by tbowman48
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Waite

Jul 07, 2025

Waite Toyota responded

Thank you!

June 29, 2025

Dealership Rating
Employee Rating

Staff was very friendly and accommodating! Explained everything very clearly from sales to finance! Went above and beyond with helping us set everything up with our new truck and walked us t More

by JamKevwood
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joshua Cummings

Jun 30, 2025

Waite Toyota responded

We appreciate your review!

June 09, 2025

Dealership Rating
Employee Rating

Tyler is very knowledgeable and personable. Matt in finance is a gem! The vehicle we wanted was in route we waited a few days, but. It is perfect. We have purchased several vehicles from Wa More

by IEWH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tyler Cummings

Jun 10, 2025

Waite Toyota responded

Thank you for sharing!

May 11, 2025

Dealership Rating
Employee Rating

Waite' didn't have the vehicle I wanted and told me it might be 30 days, they found and retrieved it in 2 days. When it came time to finish lease w/TFS, I could do it. My salesman completed the proces More

by sgreene20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: WILLIAM RAY

May 12, 2025

Waite Toyota responded

We appreciate your review!

April 26, 2025

Dealership Rating
Employee Rating

He was on the ball. Knew how to take care of business, to the point, kind & friendly. Thank you for your service Jon. More

by memeyer21
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jessica Allen, Jon Keggins

Apr 28, 2025

Waite Toyota responded

Thank you!

April 03, 2025

Dealership Rating
Employee Rating

Excellent team of professionals! Very friendly and Helpful! Matt, Matt and Tim with the finance were superb. Josh and Tyler covered down while Matt was away and we could tell immedia More

by Alex Chaffee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 07, 2025

Waite Toyota responded

Thank you for sharing Alex!

April 01, 2025

Dealership Rating
Employee Rating

Great personality! Easy to work with. Made the buying process a breeze. Highly recommended. I love my grand Highlander. More

by bethlap_1980
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steven Malbouf

Apr 07, 2025

Waite Toyota responded

We appreciate your review!

March 31, 2025

Dealership Rating
Employee Rating

Waite Toyota is a very friendly family-owned business. Quick responses, thorough information and have exceptional customer service. More

by stephrut_22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Waite

Apr 07, 2025

Waite Toyota responded

Thank you!

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