Maurice Summers | Page 5

This is a great dealership all around! Everyone is a pleasure to work with: Mark Lawson in sales, Maurice, Terri (everyone) in service. Thank you! pleasure to work with: Mark Lawson in sales, Maurice, Terri (everyone) in service. Thank you! More

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I was introduced to the dealership through the Service Dept. w/Maurice Summers, who helped me with my old vehicle, he did a great job (very informative). When I thought it was time to trade-in my old one, Dept. w/Maurice Summers, who helped me with my old vehicle, he did a great job (very informative). When I thought it was time to trade-in my old one, he introduced me to David Salvas who was excellent, he had me sold 15 minutes into the sale. Nancy was very attentive to completing the job. I had some questions about the vehicle that's when Dan Atis stepped up to the plate, he was helpful and reassuring to me. I don't recall the technician who checked out the vehicle, but he did it so quicky. I was very pleased with the service I received and so very friendly, that you just new they all were doing their part to help me. I must say also that the operator when you call-in, is so welcoming. My car looks reallly good. Thank you all the staff. More

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Great service, friendly staff We met Nate during a car hunting trip to Shockley Honda. Ended up purchasing a car, and Nate was our salesman. Professional, took care of us. Friendl We met Nate during a car hunting trip to Shockley Honda. Ended up purchasing a car, and Nate was our salesman. Professional, took care of us. Friendly young guy. Definitely a salesman, but a genuinely nice fellow. Would recommend. More

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Fast Check in with Amazing service New to the area, I took my son’s 2019 Honda Pilot to Shockley Honda for the first maintenance check-up. As I pulled into the service area, I was warml New to the area, I took my son’s 2019 Honda Pilot to Shockley Honda for the first maintenance check-up. As I pulled into the service area, I was warmly greeted by Service Advisor, Maurice Summers . Informing him I didn’t have a scheduled appointment, he happily assured me it was no problem, After getting some initial information, I was told the wait time would be between 1-2 hours but, he would do his best to get me out faster. He then directed me to the waiting area where I could read magazines and feast on free snacks and coffee. In actuality, the wait time was less than an hour , which was AWESOME! My experience with Maurice Summers at Shockley Honda from start to finish was EXCELLENT! Would I go anywhere else for service in the future-NO way! More

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Purchased an HR-V No was awesome! He is down to earth, friendly and very easy to talk to.. He answered all my questions. I would recommend Mo to anyone that may be ca No was awesome! He is down to earth, friendly and very easy to talk to.. He answered all my questions. I would recommend Mo to anyone that may be car shopping More

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Compliments to Service Advisor Maurice Summers I am greatly appreciative to Mr. Summers for getting our car serviced within limited time constraints. Earlier that day I called and was told that ser I am greatly appreciative to Mr. Summers for getting our car serviced within limited time constraints. Earlier that day I called and was told that service hours were until 4:30. Technically that is true but it doesn't take into consideration the work flow already in progress. I had brought the CRV down for an oil change and subsequently learned we had missed the 45000 mile service which includes far more than changing the oil. I arrived around 2:45 or 3 pm from Sharpsburg. Rather than turn me away the oil change, rear differential fluid, replacement of the battery, tire rotation and balance, cleaning fuel induction system where all accomplished this visit thereby saving me another trip. During the service time I was able to use the shuttle to go to Verizon on the Golden Mile to take care of other business. Great experience and use of time. More

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High Priced I have bought and owned many a Honda from Shockley but I cant use there service Department anymore, to high priced on there service now. I have bought and owned many a Honda from Shockley but I cant use there service Department anymore, to high priced on there service now. More

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Repairs done on time and on budget I had brought my vehicle in for service and was met by Maurice Summers. He greeted me in a very friendly and professional manner. He also kept me upd I had brought my vehicle in for service and was met by Maurice Summers. He greeted me in a very friendly and professional manner. He also kept me updated on additional repairs that were needed .All the repairs were done on time and within my budget. I"ll be back :) More

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In and Out I was on my way to work last week when I got a flat tire. Thankfully Shockley was right at the light, so I was able to pull off and have them look at I was on my way to work last week when I got a flat tire. Thankfully Shockley was right at the light, so I was able to pull off and have them look at it. Maurice was the advisor who helped me and made sure I was even to work on time. My tire only needed a plug but for not having an appointment, I was in and out! Thanks again More

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Professional and courteous service I have a 2007 Odyssey and a 2011 Accord and I always bring them to Shockley for service. They are professional, courteous, and always are sensitive to I have a 2007 Odyssey and a 2011 Accord and I always bring them to Shockley for service. They are professional, courteous, and always are sensitive to my needs and concerns. I feel like their approach is the customer is always right which I appreciate. More

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