Mehdi Kawen

The car sales woman was great. She was very nice and helpful. The manager who we spoke to during the negotiating part of the process was also very nice and helpful. However the fin She was very nice and helpful. The manager who we spoke to during the negotiating part of the process was also very nice and helpful. However the final part of the process which was to sign a million documents was the worst. We did not take the car the same day due to additional inspections that it was still pending. Went back the next morning and were told the process would be super fast. 3 hours we were waiting. We were told that we were 2nd in line and that it would be 20 minutes. After 3 hours waiting we asked if there was anyway we could see someone else. After I had calmly asked the receptionist that, a rep came by and asked us to be patient and as he was walking away he laughed in a mocking manner. Financial advisor was told that we were yelling and making a scene. Same rep would walk by and just laugh in a mocking manner. More

by dlisseth55 Verified Customer Verified Customer

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Robbing consumers in today's market and not providing quality honest follow thru. They will take your money but not perform service you've paid for when purchasing from them! quality honest follow thru. They will take your money but not perform service you've paid for when purchasing from them! More

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First of all I just want to thank Big Mike and Luigi since he did start working with us through this process, but big Mike did stick with us to the end. I appreciate him going out if his way to help us since he did start working with us through this process, but big Mike did stick with us to the end. I appreciate him going out if his way to help us with a new vehicle. I had to go through hoops to get a vehicle and even though it's brand new I did feel pressure to buy the car by the manager. He made it seem as if this was my option and only choice even though I was given the impression I could choose my own vehicle. Which as a consumer I should have had the choice. Like I said I'm happy for the new vehicle I wish the manager would have caterted to the fact that I have 3 kids and we needed a car with space for our kids. I would say as a whole the dealership teams seems very nice when they are not under pressure by their manager. On the day we bought the vehicle 2/24/2024, I definitely felt rushed and though the whole process, and was there all day. I know it takes time to complete the process regardless of the circumstances. I'm rating the dealership a 3 for that on top of the managers behavior. I am rating big Mike a 4 I mean his service was great he stuck with us all the way until the end I'm an truly greatful and the company should really be lucky to have real people that care for the customers like big Mike and Luigi, so thank you! More

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Everyone was great! So friendly and helpful. Great customer service and experience overall! Thank you Mehdi and Jeancarlos! So friendly and helpful. Great customer service and experience overall! Thank you Mehdi and Jeancarlos! More

by Kaelynn Verified Customer Verified Customer

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The people there are nice and very helpful. They did their best take it happen. I really recommend them, where I had a bad experience with Wesley chapel Toyota They did their best take it happen. I really recommend them, where I had a bad experience with Wesley chapel Toyota More

by massadehhi Verified Customer Verified Customer

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Very friendly and easy to deal with. I appreciated the pressure-free sales environment that Osmel and team provided I appreciated the pressure-free sales environment that Osmel and team provided More

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Big Mike was great help! ! He helped me get my truck and absolutely took care of my stress! ! He helped me get my truck and absolutely took care of my stress! More

by alizesoperr Verified Customer Verified Customer

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Adonis was very helpful. We got a great price and would consider this dealership again! We got a great price and would consider this dealership again! More

by jessereinhart Verified Customer Verified Customer

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Great service and deal! Daniella and Medhi were kind, professional, and patient. I would definitely recommend them. Daniella and Medhi were kind, professional, and patient. I would definitely recommend them. More

by shigekomoses Verified Customer Verified Customer

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It is a wonderful dealership, would totally come back any time. Service is always great time. Service is always great More

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