Melissa Manroel
Melissa Manroel at Dodge Chrysler Jeep RAM Fiat of Winter Haven
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Melissa Manroel

Service Advisor

Dodge Chrysler Jeep RAM Fiat of Winter Haven

299 Cypress Gardens Blvd
Winter Haven, FL 33880

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3.9
7 Reviews
3.9

7 Reviews

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7 Reviews of Melissa Manroel

October 09, 2023

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Employee Rating

Everyone at this dealership are committed to excellence in service. They truly care about their customers! More

by CATHY25
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Sharon Caruthers, Bill Miller , Phil Morton

October 04, 2023

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Employee Rating

Service department balanced wheels and rotated the tires correctly the same day and no waiting. More

by jds923
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Recommend Dealer
Yes

September 25, 2023

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Everyone was very helpful and considerate despite how busy things were in and around the department. More

by Cslogan
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Recommend Dealer
Yes

September 23, 2023

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As usual, they took us 3 trips and a week before they could even manage to change a light bulb and change the oil. This dealership has the absolute worst service department in the entire US. They sim More

by STEVEGREENUP2015
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Recommend Dealer
No

Other Employees Tagged: Candace Cullimore, Billy Wagle, Amber Harrison , Vicky Robertson, Clifton Whitaker

September 10, 2023

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Great service. The always give fast and always reliable service. I highly recommend Winter Haven Chrysler Jeep Dodge More

by MCLURE7570
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Candace Cullimore, Billy Wagle, Amber Harrison , Vicky Robertson, Clifton Whitaker

September 02, 2023

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My onlu complaint is your shop fees for work out of warranty. I recently brought my jeep there for repairs. And i ended up getting the repairs done almost 1400.00 cheaper. There's no excuse to have More

by SCORP1072
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Candace Cullimore, Billy Wagle, Amber Harrison , Vicky Robertson, Clifton Whitaker

July 26, 2023

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Employee Rating

Worst customer service over I will never return. Overcharged me about $500. It was completely rude the whole time. More

by destinyyy.ann
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No

Other Employees Tagged: Chris Moss

Jul 26, 2023

Dodge Chrysler Jeep RAM Fiat of Winter Haven responded

We are so sorry you did not have a great experience with us. We would like to hear more so we can correct the issue. Please give us a call and ask for our general manager, Clint.

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