Melvin Alston
Melvin Alston at Jim Hudson Lexus
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Melvin Alston | Page 2

Service Advisor - Lexus Certified

Jim Hudson Lexus

328 Killian Rd
Columbia, SC 29203

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4.9
238 Reviews
4.9

238 Reviews

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238 Reviews of Melvin Alston

January 12, 2024

Dealership Rating
Employee Rating

Everything one was kind and very helpful. Very polite, asking if you wanted coffee or snacks. We were taken care with the highest quality of help. There was no pushing or rushing into our de More

by auntneva60
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lalo Bellamy, Alex

Apr 02, 2024

Jim Hudson Lexus responded

We're delighted to know you had a positive experience at Jim Hudson Lexus of Columbia. Our team always aims to provide top-notch service without any pressure, and we're glad this was reflected in your visit. Thanks for the review!

November 19, 2023

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Employee Rating

My experience with the consultant Terry Capers was excellent, it was also, nice to hear and speak about our military experiences. Terry walked me through the transactions without any fanfare, however, More

by augustus.singleton33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Terry Capers , Alex Wilson

Nov 20, 2023

Jim Hudson Lexus responded

We appreciate you sharing your feedback about your excellent experience with Terry! We're delighted that they were able to ensure a seamless experience for you. If you ever need assistance in the future, feel free to reach out to us without hesitation.

October 08, 2023

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Employee Rating

I have been treated like a valued customer. My last visit went very well. Melvin was able to help me with very minimal time. In the past Tanner has always done an excellent job in keeping me More

by Bap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Danil Weih, Tanner Carnes

Oct 09, 2023

Jim Hudson Lexus responded

We extend our gratitude for sharing your high-quality experience with Tanner. Your business is valued, and we look forward to serving you again soon.

October 08, 2023

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Employee Rating

Service great but prices are about 20% higher than they should be. Wash and vacuum are nice but I know it is factored into price. More

by Budcronin40
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Oct 09, 2023

Jim Hudson Lexus responded

We're truly grateful for your 5-star review! Your feedback means a lot to us, and we sincerely appreciate it.

September 30, 2023

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Employee Rating

My service advisor Melvin Alston is always professional, knowledgeable and very helpful with unique problems. I can always depend on my vehicle being repaired correctly the first time. I’m very satisfied wi More

by I. B. Watchin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 02, 2023

Jim Hudson Lexus responded

Thank you for taking the time to provide feedback on your excellent experience with Melvin! We are delighted that they could facilitate a seamless experience for you. Should you require any assistance in the future, please don't hesitate to contact us.

September 27, 2023

Dealership Rating
Employee Rating

I have received five star customer service every time from the service department. I haven't experienced a decline from the service department in over ten years. What more can I say! More

by ronald.dudley
Service Price Transparency
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Recommend Dealer
Yes

September 22, 2023

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Melvin was great to work with on my recent vehicle service. This dealership always goes above and beyond! More

by dnlbyount
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 25, 2023

Jim Hudson Lexus responded

We extend our gratitude for sharing your high-quality experience with Melvin. Your business is valued, and we look forward to serving you again soon.

September 06, 2023

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Employee Rating

Darryn Russ in sales is excellent! Knowledge and compassion for customer is beyond expectations. Service with Melvin Alston is superb! More

by normday45
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Darryn Russ

Sep 07, 2023

Jim Hudson Lexus responded

Thanks for sharing your quality experience with Darryn. We appreciate your business and hope to see you again soon!

August 23, 2023

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Employee Rating

Nice, clean facility. Friendly and professional employees. Melvin is the best! Convenient locstion and service hours. More

by rubobwow52
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Tanner Carnes

Aug 24, 2023

Jim Hudson Lexus responded

Thanks for the great review! We are so thrilled to hear about your experience with our team. We hope to do business with you again in the future.

August 22, 2023

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Employee Rating

Melvin was courteous, professional, knowledgeable and caring as he always is. Work on my care was doy properly. More

by lizziereeves
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 23, 2023

Jim Hudson Lexus responded

Thank you for taking the time to share your excellent experience with Melvin! We are so happy they could help make your experience a breeze. Should you need anything, please don't hesitate to reach out.

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