Merrell Middleton

Excellent customer service! !! The easiest car buying experience ever. Merrell was wonderful to work with very patient, professional, and informative. !! The easiest car buying experience ever. Merrell was wonderful to work with very patient, professional, and informative. More

by tturnbow2000 Verified Customer Verified Customer

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Beautiful dealership and sales people were very friendly but not pushy. Finance was a little pushy about warranty but I believe he had our best interest at heart about electronics warranty and I finally ag but not pushy. Finance was a little pushy about warranty but I believe he had our best interest at heart about electronics warranty and I finally agreed with him. This was a gift for my wife for our 50th wedding anniversary and I am pleased the she is so happy with her car. Thank you More

by andrewbelden Verified Customer Verified Customer

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Finance person was great. My salesman had to leave before I was finish with finance person. No one walked us to our new GX 550 luxury plus to say anything. No needs to hold ou My salesman had to leave before I was finish with finance person. No one walked us to our new GX 550 luxury plus to say anything. No needs to hold our hands , but have been nice. I feel I was rushed. I expected more being this was my first Lexus purchase. Thank you More

by martinezpaintingcontractors Verified Customer Verified Customer

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Westside Lexus is a state of the arr facility. What makes Westside stand apart are the sales consultants and staff. Merrell's professionalism from our first conversation until I drove away is st What makes Westside stand apart are the sales consultants and staff. Merrell's professionalism from our first conversation until I drove away is stellar. The Westside Teamwork is phenomenal. Detailed demonstration of the vehicle features with Ronnie was delivered with passion. Finance Manager Anil has a gentle touch when speaking about finances. Wonderful car buying experience. More

by Nina Fortune Verified Customer Verified Customer

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All is good and smooth and fast. However, the car came with a poor battery, we had issues with the battery in the first day. Roadside replaced it in the same day though. However, the car came with a poor battery, we had issues with the battery in the first day. Roadside replaced it in the same day though. More

by onursemiz Verified Customer Verified Customer

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I’m very satisfied with my recent NX350 purchase from Westside! I was treated very well from everyone. I’m confident I got a good price with minimal haggling. Merrell Middleton was my sales associate. Westside! I was treated very well from everyone. I’m confident I got a good price with minimal haggling. Merrell Middleton was my sales associate. I would highly recommend him to family. More

by kevin.dewitt Verified Customer Verified Customer

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Most honest & professional dealership I have ever done business with. My second experience with Lexus and by far the most professional. Merrell & the did not try to upsell me with any additional add-ons. business with. My second experience with Lexus and by far the most professional. Merrell & the did not try to upsell me with any additional add-ons. My time there was also quick & proficient More

by kviengvilay Verified Customer Verified Customer

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Beautiful excellent service very helpful and knowledgeable salesperson very impressed with professional care we received knowledgeable salesperson very impressed with professional care we received More

by rbrtet Verified Customer Verified Customer

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I had the most amazing experience with Westside Lexus, and Merrell Middleton! This is a first class dealership! and Merrell Middleton! This is a first class dealership! More

by michellemgolden Verified Customer Verified Customer

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Finance officer Anil Sharma was very detailed explanation and customer service was an excellent!! Dealership need to work toward customer hospitality while waiting for paperwork. It would be nice to have and customer service was an excellent!! Dealership need to work toward customer hospitality while waiting for paperwork. It would be nice to have some snack and refreshments, instead off just coffee. More

by hemanginiamin Verified Customer Verified Customer

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