Michael Allegretti
Sales manager
Napleton's Arlington Heights Chrysler Dodge Jeep Ram
1155 W Dundee Rd
Arlington Heights, IL 60004
4 Reviews
Write a Review4 Reviews of Michael Allegretti
April 26, 2024
Avoid this dealer if you can, poor service, they don't care about customer's experience at all, they kept my car for 13 days for services without offering loaner or rental car options, I am not using this care about customer's experience at all, they kept my car for 13 days for services without offering loaner or rental car options, I am not using this dealer again, they lost a customer for sure. More
April 18, 2024
I purchased my 2018 Jeep Wrangler in December, 2022 and have nothing but problems. I’ve contacted the dealership on a monthly basis and no one ever calls me back. When I brought the vehicle at my local dea have nothing but problems. I’ve contacted the dealership on a monthly basis and no one ever calls me back. When I brought the vehicle at my local dealership in it had over 80 error codes, however the electrical issue cannot be resolved. The platinum warranty that was sold doesn’t cover any of the work because they cannot diagnose the issue. The last conversation I had with the customer service representative was terrible and she apologized for my “feelings” regarding the vehicle situation. I told her my vehicle situation was based on facts and I was contacting the BBB. Do NOT buy from this dealership they are the worst! More
Other Employees Tagged: Brooklyn Colacino, Sharnae Leachman, Justin Clemmensen, Matt Hadziahmetovic, Joseph Youseph, Alex Goldman
March 14, 2024
Great experience overall. Joey was a great salesperson, super personable and made sure we were on the right vehicle. Kissy was amazing in finance. She got us all covered w Joey was a great salesperson, super personable and made sure we were on the right vehicle. Kissy was amazing in finance. She got us all covered with a full wrapped warranty on our RAM (and maintenance and tire and wheel protection, too) Can’t say enough great things about the team here. Ask for Joey and Kissy when you stop in. More
Other Employees Tagged: Matt Hadziahmetovic, Joseph Youseph , Kissy Freeman
January 31, 2024
The dealership was very professional from the time we walked in the front door. Michael saw us standing in the middle of the showroom and asked if we needed help. From there, Zach took great care of us. walked in the front door. Michael saw us standing in the middle of the showroom and asked if we needed help. From there, Zach took great care of us. Very informative and thorough in answering our questions, but never pushy. Zach also took the time to compare the available vehicles which had the features we were looking for. All of this lead to us being able to make a deal and drive home our very first Jeep! More
Other Employees Tagged: Zach Ullrich