Michael Armijo

Service was great. My car was repaired and in the road again in no time! My car was repaired and in the road again in no time! More

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Contemporary's Service Department is the BEST! !! I won't let anyone else touch my truck. They are thorough, communicative and very time conscientious/considerate . I love them! !! I won't let anyone else touch my truck. They are thorough, communicative and very time conscientious/considerate . I love them! More

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Only been for 1 oil change. Didn't take 2 hours so that's a positive review from me. Didn't take 2 hours so that's a positive review from me. More

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Great service, as always. I would highly recomment this dealer to all my friends and family. I would highly recomment this dealer to all my friends and family. More

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My husband and I both purchased vehicles here. We are both extremely satisfied from the purchase to the service end of it. The staff is very friendly and accommodating. The only issue I have notic We are both extremely satisfied from the purchase to the service end of it. The staff is very friendly and accommodating. The only issue I have noticed is understaffing in the service department. It can be extremely stressful and I feel sorry for the one’s trying to handle everything. With that said, even under the circumstances the service is good. I understand it’s hard to find people these days but give these guys some help. Other than that I definitely recommend this place. Almost and A+ More

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Contemporary Chrysler Dodge Jeep is where I take my 2022 Wrangler JL for service. They are competent, timely and very professional in their work and always accommodating to their customers. I have plenty of Wrangler JL for service. They are competent, timely and very professional in their work and always accommodating to their customers. I have plenty of options when it comes to my preferred dealership and I have tried a few. Contemporary is always at the top of my list. More

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The sales and service knowledge in buying or servicing a contemporary Chrysler Dodge Jeep vehicle is all one needs. contemporary Chrysler Dodge Jeep vehicle is all one needs. More

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Excellent service. Beautiful showroom. The service department is so attentive with any questions you may have. Beautiful showroom. The service department is so attentive with any questions you may have. More

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Terrible customer service! Please read through.I Terrible customer service! Please read through. I arrived 15 min. early to my 8am scheduled appointment to be told that they will get my vehicle in Terrible customer service! Please read through. I arrived 15 min. early to my 8am scheduled appointment to be told that they will get my vehicle in as soon as they can. I asked Michael "what do you mean, I thought I had an appointment?". Michael tells me that my appointment was for the write up with him and the service guys have a very busy day but he will see what he can do and get back to me at 9am. Fine... But I should have been told this so I could make arrangements to get to work. Fail #1. At 9:20 I head for Michael's post. Fail #2. What happened to 9am? We end up meeting in the middle where he tells me that the technician has done all he can do and they're waiting for an email back from engineering. I sit and wait... 10:30am I head to see Michael. I ask him if he's heard back from engineering. He tells me no. I ask how long does it normally take to hear back. He tells me it could be 5 min. or 5 days, he never knows. Now that's fine I get it, it's out of his control. But... why am I still sitting here for over an hour? He should have given me my truck back, sent me on my way and called me when he heard back from engineering. That's Fail #3. But he didn't so I requested it. I finally leave around 11am 3.25hrs. later with nothing resolved. Now this was on a Tuesday morning. Michael calls me back a week later on Monday. Tells me they need to do more test. We make a scheduled appointment for almost 2 weeks later so he can give me a loaner so I don't have a repeat of the last visit a week ago. Appointment day comes and I head for the dealership. 45 min. travel time to get there. I get a call from Michael. He asks have you left yet. I say yes. He then tells me they don't have a loaner available for me. Fail #4. So I tell him okay I'll head back home. He say's he will call me tomorrow to reschedule. Tomorrow comes and 5 hours into his work day I haven't heard from him. Fail #5. So I call. I'm told Michael is out to lunch can I help you. I explained the situation to the guy on the other side of the phone and he has this (no skin off my back attitude). Hey says I can reschedule you but I can't guarantee I can get you a loaner. Fail 36. Now I'm not impressed. I just bought this truck from them a month ago. So I figured I'd should bring it back to them so they can get the warranty work instead of taking it to a closer Ram dealer who I didn't purchase from. I tell the guy on the other end of the phone forget it. I've been dealing with this for 3 weeks now and you can't make arrangements with 2 weeks notice for a loaner? again, I get no understanding from him. Just a smug sorry (no skin off his back attitude). Fail #6. And to top it off I get this email wanting me to write a review for them. So now here it is 3 hours after I was told Michael was at lunch and I still haven't heard from Michael. I have taken this all in stride without losing my temper. I don't deserve this crap, no paying customer of theirs does. I could see another side to it if I was being difficult but I haven't been. So what gives guys? Sold me the truck and now customer service goes out the window? Crazy! Over 3 weeks in on this service call and they can't guarantee a loaner for a day. Terrible service I'd say. Take your vehicle elsewhere for service! More

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