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Michael Arseniu
269 Reviews
269 Reviews
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269 Reviews of Michael Arseniu
Verified Customer
March 07, 2026
Everyone were friendly. They got services done and everything in a timely matter! Definitely would be shopping in near future ! They got services done and everything in a timely matter! Definitely would be shopping in near future ! More
by aisha.brown37
Other Employees Tagged: Steve, Alexis and other staff don’t remember name
March 06, 2026
While Sutliff had the product that we wanted, the overall experience was lacking. From the moment we entered the dealership, the team seemed disjointed. If they hadn’t had the product we wanted, we would’ve experience was lacking. From the moment we entered the dealership, the team seemed disjointed. If they hadn’t had the product we wanted, we would’ve left immediately. Mike Leger did the best he could but the sales team did not display a complete understanding of their cars. The financial experience was a new low - the finance manager seemed disjointed at best and could not clearly explain the options available. We love the car but we will not be back. More
by don.schoessler
Other Employees Tagged: Michael Leger
March 05, 2026
Randy Forney was great helping us find a car for our daughter. Paperwork was easy. Able to get the car detailed and ready in a few hours. Very easy interaction. daughter. Paperwork was easy. Able to get the car detailed and ready in a few hours. Very easy interaction. More
by jmebarb
Other Employees Tagged: Randy Forney
March 01, 2026
Alison was great on the Internet Sales and Mike Grady and Mike Leber were also great to work with. Oh, was Mike Arseniu the accounting guy who took care of the transaction? Yeah, he was great too. Everybody Mike Leber were also great to work with. Oh, was Mike Arseniu the accounting guy who took care of the transaction? Yeah, he was great too. Everybody was great. Congrats on having a great team. Lots of people named Mike, huh? More
by clark12
Other Employees Tagged: Michael Arseniu
February 19, 2026
I had a really disappointing experience at Sutliff Volkswagen. I’d been talking with Mike Grady, the Sales Manager, for a couple of weeks about a 2020 GTI. I live in NJ, so driving three hours to see Volkswagen. I’d been talking with Mike Grady, the Sales Manager, for a couple of weeks about a 2020 GTI. I live in NJ, so driving three hours to see the car was a big commitment. Before going, I noticed in the photos that the front bumper had a lot of scrapes and scratches. Mike assured me in writing that the bumper would be sanded and repainted. When I got there, the car itself was great — but the bumper clearly wasn’t redone. It looked like they just spot‑painted a few areas and you could see the paint drip marks from how poorly the job was done. When I tried to bring this up, Mike was incredibly dismissive. He wouldn’t even sit down with me, spoke down to me while I was seated, and gave me maybe four minutes of his time. Meanwhile, he had all the time in the world for the older couple sitting at the table next to me and even went outside to go look at a vehicle with them. Any time I tried to explain my reasoning or talk about the condition of the car, he cut me off and dismissed it as "this is what it is". After driving three hours, being treated like I was an inconvenience instead of a customer was honestly shocking. Buying a car should be exciting, not something that makes you feel small. I ended up buying a 2024 GTI in Ohio instead. It was more expensive, but the experience there was night and day. They treated me like a human being, and that alone made it worth the extra cost. Sutliff Volkswagen didn’t lose my business over price — they lost it over how they chose to treat me. More
by gg12
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