Check out Michael Burch's reviews on DealerRater

April 10, 2023

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I bring my vehicle for service exclusively. I am mostly satisfied with the service I receive. My last service was disappointing. My tires were rotated, which left my tire sensor fault message a I am mostly satisfied with the service I receive. My last service was disappointing. My tires were rotated, which left my tire sensor fault message and light on. More

by barbarateachey1

Verified Customer

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Recommend Dealer

Yes

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Apr 17, 2023 -

Mike Burch Ford Blackshear responded

We sincerely appreciate your repeat business! Thank you for your positive review! We're sorry to hear about your sensor, please give our Service Manager, Michael Burch, a call at (912) 449-4446, so we can get that sensor issue resolved for you!

April 01, 2023

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Very helpful taking care of my vehicles maintenance schedule. All employees that I came into contact with was pleasent schedule. All employees that I came into contact with was pleasent More

by DUGGER357

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Recommend Dealer

Yes

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Apr 03, 2023 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and learn about our hard-working team and the top-shelf service we strive to provide!

March 30, 2023

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This was the worst experience. No communication. My truck was there 3 weeks and still had not been looked at or fixed (They scheduled the appointment). I picked it up and paid my b No communication. My truck was there 3 weeks and still had not been looked at or fixed (They scheduled the appointment). I picked it up and paid my balance and told them to call me when the parts came in. That was almost a month ago and still not a word! Several customers were complaining because they had been quoted two very different prices by the same guy. More

by Tookuntree11

Verified Customer

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Recommend Dealer

No

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Mar 30, 2023 -

Mike Burch Ford Blackshear responded

We’re very sorry to hear about your negative experience. Please call our Service Manager, Michael Burch, at (912) 449-4446 so we can discuss how to get this problem fully resolved for you. We value your feedback and seek to provide the utmost level of service for all our customers.

March 25, 2023

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Good fast service. People Friendly and nice to work with. Easy to get an appointment. People Friendly and nice to work with. Easy to get an appointment. More

by charlesltyre

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Recommend Dealer

Yes

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Mar 25, 2023 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and learn about our hard-working team and the top-shelf service we strive to provide!

March 22, 2023

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Built on honesty and integrity! ! Family friendly!! Low pressure!! Very clean facility!! Stop the search call Mike Burch!! ! Family friendly!! Low pressure!! Very clean facility!! Stop the search call Mike Burch!! More

by Dlightsey17

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Recommend Dealer

Yes

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Mar 22, 2023 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and learn about our hard-working team and the top-shelf service we strive to provide!

March 22, 2023

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Awesome experience, like dealing with family! From test drive to signing they want you happy! They will take care of you! From test drive to signing they want you happy! They will take care of you! More

by byrdzach1

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Joey Lee

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Mar 22, 2023 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and learn about our hard-working team and the top-shelf service we strive to provide!

March 20, 2023

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They are a wonderful dealership, They are fast and efficient and always polite to their customers. They treat you right at Mike Burch Ford!. I will gladly recommend others to their dealership. Thanks efficient and always polite to their customers. They treat you right at Mike Burch Ford!. I will gladly recommend others to their dealership. Thanks for always helping me get any problems I may have with my car. I will be back for my next oil change when it is time. More

by tmitchell8790

Verified Customer

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Recommend Dealer

Yes

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Mar 20, 2023 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and learn about our hard-working team and the top-shelf service we strive to provide!

March 14, 2023

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It was nice to be able to call abd get an appointment when I needed it. when I needed it. More

by JANICEBENNETT10

Verified Customer

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Recommend Dealer

Yes

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Mar 15, 2023 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and learn about our hard-working team and the top-shelf service we strive to provide!

March 06, 2023

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Dependable on the service work and are able to complete in a timely manner. Highly recommended when it comes to the service team at Mike Burch Ford in a timely manner. Highly recommended when it comes to the service team at Mike Burch Ford More

by sam

Verified Customer

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Recommend Dealer

Yes

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Mar 08, 2023 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and learn about our hard-working team and the top-shelf service we strive to provide!

March 06, 2023

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It was ok I guess at first but it was not fix the first time time More

by kelvinbwashington

Verified Customer

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Recommend Dealer

Yes

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Mar 08, 2023 -

Mike Burch Ford Blackshear responded

Thank you for your review! We're glad we were able to get your vehicle fixed, but we're very sorry to hear that the problem wasn't resolved the first time you brought it in. We'll follow up with our Service Team about it, to get this right moving forward. Thank you for your overall positive, 4-star review! We sincerely appreciate your business and value your feedback! Your review helps other customers to find us and learn about our hard-working team and the top-shelf service we strive to provide!