Michael Chang

We bought a used car and after we left dealership we found out there are some issues with the car that made us uncomfortable and we felt unsafe driving the vehicle. Next day we shared our concerns with found out there are some issues with the car that made us uncomfortable and we felt unsafe driving the vehicle. Next day we shared our concerns with the dealership, they carefully listened and provided an immediate solution. We returned the car and picked another car from the inventory, Rob and Nick were super helpful and made sure the experience was as smooth as possible. Although the initial car did not work out I trust BMW of Freehold, they stand by their cars, they went above and beyond and we left the dealership extremely satisfied. Thank you Nick, Rob, James and Michael for handling our case professionally and showing customer satisfaction is your top priority. We will be a returning customer. More

by CAGRI Verified Customer Verified Customer

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It was a pleasure to purchase/lease my new BMW X3 from Dori and the entire staff at Freehold BMW. I LOVE my new car! Thanks again, Dori and the entire staff at Freehold BMW. I LOVE my new car! Thanks again, More

by MSCHRAM Verified Customer Verified Customer

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Great dealership would go back great salesman friendly make u feel right at home clean make u feel right at home clean More

by PAULIEP56 Verified Customer Verified Customer

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very nice people in the dealership and the service is very good, I love it. very good, I love it. More

by ccc220264 Verified Customer Verified Customer

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very good of service, very happy of purchased, I like the dealership of freehold BMW, dealership of freehold BMW, More

by ccc220264 Verified Customer Verified Customer

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This is my third BMW I have gotten from this dealership and I’m about to order my fourth. Both Robert and Dori have been exceptional!! I have been very happy with the service department as well. and I’m about to order my fourth. Both Robert and Dori have been exceptional!! I have been very happy with the service department as well. More

by ELLENG731 Verified Customer Verified Customer

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This is our 5th car purchased from BMW of Freehold. Do I need to add something else?? Wonderful, customer oriented people, strong professionals. They never push and know how to listen, always kind, fr Do I need to add something else?? Wonderful, customer oriented people, strong professionals. They never push and know how to listen, always kind, friendly and positive. Magically turn car purchase to fun and minimise stress. Bravissimo!! Special thanks to Michael Chang and Ruslan Gayetsky! More

by CRESCENDO_SCHOOL Verified Customer Verified Customer

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Michael Chang he is amazing and very supportive. He helped us selecting the model and explained very well to select the model. He helped us selecting the model and explained very well to select the model. More

by SOHNIDAVE Verified Customer Verified Customer

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The dealership is outstanding starting with the selection of vehicles and the attention to customer service . of vehicles and the attention to customer service . More

by HORVATHGM Verified Customer Verified Customer

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Michael was friendly, knowledgeable and easy to work with! He made the leasing process simple and easy for me! with! He made the leasing process simple and easy for me! More

by LLMURINO Verified Customer Verified Customer

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